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@patrickbrandt
Created August 5, 2018 21:53
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PBP-DefectCriteria
Severity Type Description
Blocker
  • Blocks development, testing or content entry such that project milestones are jeopardized
  • Causes the entire solution to fail in the production environment
  • Leaves The Company in breach of legal or commercial agreements with their customers, consumers, or partners
  • Exposes the solution to security breaches that could compromise system integrity or customer and consumer information
Critical
  • Threatens the stability of the solution; for example through intermittent crashes, data loss, severe memory leakage or site wide performance degradation
  • Violates core brand guidelines in a way that risks the reputation and standing of The Company
  • Prevents the application from serving its home page/starting screen
  • Prevents users from completing the application’s single most important user journey
  • Directly exposes The Company to measurable financial loss (for example: the failure of an ecommerce function)
Major
  • Causes a major loss of function/failure related to one of the main user journeys
  • Causes the solution to differ strongly from the approved designs and user experience
  • Does not follow brand guidelines
Minor
  • Causes a loss of function, unrelated to the execution of main user journeys
  • Deviates from approved design or user experience in non-essential way
Trivial
  • Not obvious to end user without examining approved design or user experience requirements
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