Omen 15 Laptop Problem, R key, X key not working, intermittent

omen-15-r-x-keys.md

Well Internet, this still doesn't work permanently..

It works for an hour, and then it doesn't. I am now buying a replacement keyboard off ebay and going to install it in a bit.

It's a hardware grounding issue... as far as I can tell. And turning off features of battery management or usb devices using power or other related issues makes it better for a while, same with typing e a few times or z a few times will make the r or x key work temporarilly, but it's not permanent.

UPDATE

After installing the new keyboard (which took a couple of hours), it is working nicely and there have been zero issues after a few months. Note, that installing the keyboard did require clipping off some melted plastic bits holding the old keyboard up a tad. The first week was weird thinking the new keyboard was slightly sunken... but this is a non-issue compared to losing the r and x keys.

Omen 15 Laptop Problem, R key, X key not working, intermittent

Searching youtube there are a variety of people complaining about it...

https://www.youtube.com/watch?v=0o6zNydGhpY

Reading through the comments on that youtube page and trying several...

For my laptop it turned out to be something related to undervoltage.

Keeping the laptop plugged in did not help.

Unplugging additional usb peripherals sometimes helped.

Uninstalling the keyboard driver and installing the latest keyboard driver sometimes helped.

In the youtube video comments there was this gem:

I got my button "X" is not working, but after turn off "Adaptive Battery Optimizer" in bios. My button "X" is working again. @abdulibad1886

The current fix that appears to be permenant is to turn off Adaptive Battery Optimizer. Here's the quick how-to:

Temporary Solution: :( Disable Adaptive Battery Optimizer

1. Search windows start for bios and it should bring up Change advanced startup options
2. Click Change advanced startup options
3. Click Advanced startup - Restart now
4. When it comes up, select Change UEFI Firmware Settings
5. Under configuration change Adaptive Battery Optimizer to Disabled.
6. Restart, and the r and x keys should be cured almost instantly.

hold capital D for 2-5 seconds to r key temp fix

I also have this issue and I wonder how come does it even happen? Why does it randomly start and stop occuring? For me the x and r keys are completely unusable, while c and m have issues once per a few clicks. How come hp could make such a shitty keyboard that makes the whole laptop unusable after a few years. Otherwise the laptop is good

Btw I have the battery optimizer enabled, is it worth even trying to disable it for now?