diff

diff.rb

-      facebook_post = FacebookPost.new({:site_id               => feed.site_id,
-                                        :facebook_feed_id      => feed.id,
-                                        :facebook_user_id      => facebook_user.id,
-                                        :facebook_id           => post.post_id,
-                                        :sender_user_id        => nil,
-                                        :from_id               => facebook_user.uid,
-                                        :from_name             => fb_actor.name,
-                                        :message               => (message ? CGI.unescapeHTML(message) : ""),
-                                        :sent_at               => Time.at(post.created_time),
-                                        :data                  => (post.attachment ? post.attachment.to_json : nil),
-                                        :interaction_direction => :in})
-
-      ticket = Ticket.new(:site_id               => feed.site_id,
-                          :customer              => facebook_user.customer,
-                          :subject               => (subject ? CGI.unescapeHTML(subject) : ""),
-                          :group_id              => feed.default_group_id,
-                          :interaction_type      => :facebook,
-                          :display_id            => Site.increment_display_id(feed.site_id),
-                          :site_language_type_id => feed.get_language_id_from_graph_for_ticket(facebook_user.customer.site_language_type_id)) if ticket.nil? #only create if not from an existing ticket
-
-      interaction = Interaction.new(:site_id           => feed.site_id,
-                                    :interactionable   => facebook_post,
-                                    :interaction_type  => :facebook,
-                                    :interaction_basis => :original,
-                                    :ticket            => ticket)
-
-
-
-      facebook_post.ticket = interaction.ticket #denormalized for search purposes
-
-      interaction.save!
+      facebook_post = new(
+        site_id:               feed.site_id,
+        facebook_feed_id:      feed.id,
+        facebook_user_id:      facebook_user.id,
+        facebook_id:           post.post_id,
+        sender_user_id:        nil,
+        from_id:               facebook_user.uid,
+        from_name:             fb_actor.name,
+        message:               (message ? CGI.unescapeHTML(message) : ""),
+        sent_at:               Time.at(post.created_time),
+        data:                  (post.attachment ? post.attachment.to_json : nil),
+        interaction_direction: :in
+      )
+
+      facebook_post.build_ticket(
+        site_id:               feed.site_id,
+        customer:              facebook_user.customer,
+        subject:               (subject ? CGI.unescapeHTML(subject) : ""),
+        group_id:              feed.default_group_id,
+        interaction_type:      :facebook,
+        display_id:            Site.increment_display_id(feed.site_id),
+        site_language_type_id: feed.get_language_id_from_graph_for_ticket(facebook_user.customer.site_language_type_id)
+      )
+
+      facebook_post.build_interaction(
+        site_id:           feed.site_id,
+        interactionable:   facebook_post,
+        interaction_type:  :facebook,
+        interaction_basis: :original,
+        ticket:            facebook_post.ticket
+      )
+
+      facebook_post.save!