Ticket.class.php

/* Renato Lazaro - Custom - Adicionado o campo Ramal de contato */
      echo "<tr class='tab_bg_1'>";
      echo "<th style='width:$colsize1%'>".$tt->getBeginHiddenFieldText('name');
      printf(__('%1$s%2$s'), __('Ramal'), $tt->getMandatoryMark('name'));
      echo $tt->getEndHiddenFieldText('name')."</th>";
      echo "<td colspan='3'>"; 
      if (!$ID
          || $canupdate_descr) {
         echo $tt->getBeginHiddenFieldValue('name');
       /* Renato Lazaro - Custom - Campo ramal obrigatório */
         echo "<input type='text' style='width:98%' maxlength=250 required><required".
                " value=\"".Html::cleanInputText($this->fields["name"])."\">";
         echo $tt->getEndHiddenFieldValue('name', $this);
      } else {
         if (empty($this->fields["name"])) {
            _e('Without title');
         } else {
            echo $this->fields["name"];
         }
      }
      echo "</td>";
      echo "</tr>";
     /* Renato Lazaro - Custom - Adicionado o campo Ramal de contato*/