Create a quick link with a Jira OnDemand instance.

jira_ondemand.html

    <div class="case_one_col">
      <span class="tab_label">
        Quick JIRA Link
      </span>
      <div class="case_quick_jira">
        <a id="quick_bug_{{case.id}}" href="https://site_name.atlassian.net/secure/CreateIssueDetails!init.jspa?pid=10013&issuetype=1&summary={{ case.subject | remove_first:'→' | remove_first:'←' |escape}}&priority=3&customfield_10721={{case.customer.company|escape}}%20-%20https://site_name.desk.com/agent/case/{{case.id}}%20%28{{ case.created_at | date: "%m/%d/%Y"}}%29&description={{case.emails.first.body|escape}}" target="jira">Bug</a>
      </div>
    </div>