rruhlen’s gists

rruhlen / require_customfield.js

Created September 17, 2013 23:06

JS to require a custom field.

	<script type="text/javascript">

	$(document).ready(function()
	{

	$("#ticket_custom1").rules("add", {
	required: true,
	messages: {
	required: "Required",
	}

rruhlen / liquid_detect_language

Created September 18, 2013 18:44

Liquid to detect language.

	{% case system.language%}
	{%when 'de'%}
	German translation
	{%when 'es_es'%}
	Spanish translation
	{%when 'fr_ca'%}
	French Canadian translation
	{%when 'fr_fr'%}
	French translation
	{%when 'it'%}

rruhlen / multilingual_translations

Last active July 20, 2017 17:20

liquid to translate the article ratings for multiple language.

	<script type="text/javascript">
	$(function(){
	$("#rate_article div:nth-child(1) a").click(function(){
	$("#rate_article").css("visibility", "hidden");
	window.setTimeout(showHello, 1000);
	}).next().text("{{article_yes}}");

	$("#rate_article div:nth-child(2) a").click(function(){
	$("#rate_article").css("visibility", "hidden");
	window.setTimeout(showHello, 1000);

rruhlen / jira_ondemand.html

Created September 18, 2013 23:02

Create a quick link with a Jira OnDemand instance.

	<div class="case_one_col">
	<span class="tab_label">
	Quick JIRA Link
	</span>
	<div class="case_quick_jira">
	<a id="quick_bug_{{case.id}}" href="https://site_name.atlassian.net/secure/CreateIssueDetails!init.jspa?pid=10013&issuetype=1&summary={{ case.subject \| remove_first:'→' \| remove_first:'←' \|escape}}&priority=3&customfield_10721={{case.customer.company\|escape}}%20-%20https://site_name.desk.com/agent/case/{{case.id}}%20%28{{ case.created_at \| date: "%m/%d/%Y"}}%29&description={{case.emails.first.body\|escape}}" target="jira">Bug</a>
	</div>
	</div>

rruhlen / liquid_example

Created September 19, 2013 21:56

example of how to assign translations to a variable with liquid.

	{% case system.language %}
	{% when 'de' %}
	{% assign customer_number_label = 'Kunden Nr.' %}
	{% assign order_number_label = 'Bestell Nr.' %}
	{% when 'en' %}
	{% assign customer_number_label = 'Customer No.' %}
	{% assign order_number_label = 'Order No.' %}
	{% endcase %}

rruhlen / linkedlist_js

Created October 9, 2013 19:14

Example to show how to restrict which values are displayed in a drop-down depending on which value is selected in the drop-down it is dependent on. This example is for the case theme and not the email form on the web theme.

	<script type="text/javascript">


	$(document).ready(function() {

	{% if case.custom_product == '11x' %}
	$(".case-{{case.id}} #ticket_custom6 option[value='Configuration']").remove();
	$(".case-{{case.id}} #ticket_custom6 option[value='Defect']").remove();
	$(".case-{{case.id}} #ticket_custom6 option[value='Enhancement']").remove();
	$(".case-{{case.id}} #ticket_custom6 option[value='Production XP']").remove();

rruhlen / contact_us_translation.text

Created October 17, 2013 16:45

liquid translation example for contact us section.

	{% capture contactus_de_content %}
	<p><h1><b>Telefonsupport</b></h1>
	Der Telefonsupport ist in englischer Sprache verfügbar, 7 Tage/Woche,
	von 07:00 Uhr bis 20:00 Uhr Pacific Time (GMT -08:00),
	unter dieser Rufnummer:<p></p>
	<a href="tel:+18584953532">☎ +1 858 495 3532</a><br>

	<!-- {{ URI }} -->

	</p>

rruhlen / js_validation

Last active March 27, 2017 22:54

example to make a custom field required.

	<script type="text/javascript">

	$(document).ready(function() {

	$("#ticket_custom1").rules("add", {
	required: true,
	messages: {
	required: "Required Field",
	}
	});

rruhlen / translate_message.js

Created October 30, 2013 17:31

translate article rating thank you message

	<script type="text/javascript">

	$(function() {
	$(".rate_link").click(function() {
	$("#rate_article").hide();
	$("#rate_article_container").html("{{system.snippets.thank_you}}");
	});
	});

	</script>

rruhlen / topics_liquid

Created November 6, 2013 01:13

liquid to display specific topics

	{% for topic in topics %}
	{% if topic.article_count > 0 %}
	{%if topic.id == 559243 or topic.id == 569843 or topic.id == 945865 %}

	{% else %}


	{% endif %}
	{% endif %}
	{% endfor %}

Ricky Ruhlen rruhlen