- Find Bug
- Triage (check with a dev/expert to see if it’s an error)
- Bug added to Feedback board
- Assign priority with product owner
- Bug Swat Team formed
- Fix Bug
- Test Bug
- Close Bug
Anyone on the project finds a bug.
That person checks with a dev to make sure the bug is not a "feature" or that the bug has not already been reported. If the bug has already been reported, update the ticket if necessary.
A well documented ticket is added to the feedback board. The feedback board can be found here:
https://federal-spending-transparency.atlassian.net/secure/RapidBoard.jspa?rapidView=19&view=detail
The ticket is linked to Renata in the Renata-right-now channel. The ticket is given a priority and an expected complete time. If the Priority is critical, a story is made instead. If the ticket is not considered severe, the ticket is left in the Feedback board.
If the Priority is high enough, a SWAT Team is formed and assigned the ticket.
SWAT team fixes bug. If the expected complete time is exceeded, the bug must be re-evaluated.
The SWAT team handles testing. They may bring in the DATA CZAR to validate.
The bug is closed on JIRA.