Search JIRA Cloud for specific Issue and if none found - creates a new Issue via API

JIRA-Cloud-api-ticket-create.sh

#!/bin/bash

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# NOTE: you will need to generate a token (https://id.atlassian.com/manage-profile/security/api-tokens and click "Create API token")
# Make sure that account has necessary access (JIRA groups) on the JIRA's end, especially if you will be creating tickets via API

# In this example, we will search JIRA for issues with a specific title and specific reporter 
# and if nothing found the script will create a new issue/ticket under Project "IT" and a specific Issue Type ID we set, assigned (Reporter) to currently logged in user (NOTE: this is for mac only), with specific Issue title and description
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mm_jira_api_auth="[email protected]:TOKEN"
mm_jira_api_url="https://COMPANY.atlassian.net/rest/api/2"

mm_jira_cloud_it_tic_issue_type="10103"
# Issue Type can be found in JIRA > Administration > Issues > Issue Types > copy link of Edit button next to the issue type and there will be ID at the end

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# Obtain currently logged in user account so that it can be passed to JIRA as the Reporter of the ticket
currentLoggedInUser=`stat -f '%u %Su' /dev/console | awk '{ print $2 }'`

# Obtain currently logged in user JIRA ID
curlLoggedInUserID=`curl --request GET \
		--url "$mm_jira_api_url/user/search?query=$currentLoggedInUser" \
		--user "$mm_jira_api_auth" \
		--header 'Accept: application/json' | cut -d '"' -f4 | cut -d "=" -f2`
echo "Currently logged in user is: $currentLoggedInUser, userID: $curlLoggedInUserID"    
        
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# Search JIRA for Tickets with title "AUTOMATED TICKET", with Reporter - currently logged in user(by user JIRA ID)
curlInputData=`curl \
		-D- \
		-u $mm_jira_api_auth \
		-X GET \
		-H "Content-Type: application/json" \
		$mm_jira_api_url/search?jql=summary%20~%20%22AUTOMATED%20TICKET%22%20AND%20reporter%20in%20%28$curlLoggedInUserID%29`

#Obtain the total number of found tickets, ie 0/1/2/3/etc.
totalResults=$(echo $curlInputData | sed -e 's/[{}]/''/g' | awk -v k="text" '{n=split($0,a,","); for (i=1; i<=n; i++) print a[i]}' | grep 'total' | awk -F \" '{ print $3 }' | sed 's/://' | sed '2,100d')

# Check if no tickets are found | totalResults = 0 > no tickets found > create a ticket then
if [[ $totalResults -eq "0" ]]; then
	echo "No Tickets found, ticket found results variable totalResults is: $totalResults"
	echo "Creating a JIRA ticket for $currentLoggedInUser"
	
	#Create JIRA API ticket - JIRA CLOUD / USING accountId (not name, name can't be used in Jira Cloud)
	curl \
	-D- \
	-u $mm_jira_api_auth \
	-X POST \
	-H "Content-Type: application/json" \
	$mm_jira_api_url/issue/ \
	--data '
	{
		"fields": 
		{
			"project":
			{
			"key": "IT"
			},
			"issuetype": 
			{
			"id": "'$mm_jira_api_issue_type'"
			},
			"summary": "JIRA REST API TESTING - AUTOMATED TICKET - account: '$currentLoggedInUser'@mediamath.com",
			"description": "Creating an issue using project key and issue type ID using JIRA API. Ticket was created by running API script on '$currentLoggedInUser'@mediamath.com",			
			"reporter":
			{
			"accountId": "'$curlLoggedInUserID'"
			}
		}
	}
	'	
else
	echo "Ticket(s) are present, NOT OPENING ANOTHER ONE!"
fi