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          May 25, 2019 22:18 
        
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    Dialogflow webhook to transfer user to live agent
  
        
  
    
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  | function getInfo(contexts) { | |
| var product = contexts[contexts.length - 1]['parameters']['Product'] | |
| var state = contexts[contexts.length - 1]['parameters']['geo-state-us'] | |
| for (var i = 0; i < contexts.length; i++) { | |
| var context = contexts[i]['parameters'] | |
| if (typeof context['Product'] != "undefined" && typeof context['geo-state-us'] != "undefined") { | |
| return context | |
| } | |
| } | |
| return null | |
| } | 
  
    
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  | app.post('/', function (req, res) { | |
| res.header("Access-Control-Allow-Origin", "*"); | |
| res.header("Access-Control-Allow-Headers", "Origin, X-Requested-With, Content-Type, Accept"); | |
| res.header("Content-Type", "application/json"); | |
| console.log("req.body", JSON.stringify(req.body, null, 2)); | |
| var json = null | |
| if (intent == "transfer - ask name - ask product - ask state") { | |
| var contexts = req.body['queryResult']["outputContexts"] | |
| var data = getInfo(contexts) | |
| var text = "Great. I’m going to hand you over to a Customer Service Representative now." | |
| var parameters = { "text": text } | |
| var json = { | |
| 'followup_event_input': { name: 'transfer_event', 'language_code': 'en', "parameters": parameters }, | |
| "outputContexts": [ | |
| { | |
| "name": req.body.session+"/contexts/setCRMData", | |
| "parameters": data, | |
| "lifespanCount": 5 | |
| } | |
| ] | |
| } | |
| return res.json(json) | |
| }) | |
  
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