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@thanashyam
Last active November 22, 2022 23:26
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SSO Login for Freshdesk support portal - PHP Sample Code (Updated)
<?php
define('FRESHDESK_SHARED_SECRET','____Place your Single Sign On Shared Secret here_____');
define('FRESHDESK_BASE_URL','http://{{your-account}}.freshdesk.com/'); //With Trailing slashes
function getSSOUrl($strName, $strEmail) {
$timestamp = time();
$to_be_hashed = $strName . FRESHDESK_SHARED_SECRET . $strEmail . $timestamp;
$hash = hash_hmac('md5', $to_be_hashed, FRESHDESK_SHARED_SECRET);
return FRESHDESK_BASE_URL."login/sso/?name=".urlencode($strName)."&email=".urlencode($strEmail)."&timestamp=".$timestamp."&hash=".$hash;
}
header("Location: ".getSSOUrl("User's Name","[email protected]"));
// This is not deprecated by Freshdesk. Simple SSO is not supported
@alfonmga
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alfonmga commented Jan 7, 2019

How do you guys handle a user's email address change scenario?

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