Start:
- Mentioned by via at
- May have been occurring as early as ~
Resolved: Resolved at
Duration: ~X hours
Symptoms: Description of symptoms
Root Cause: Description of root cause
What went well:
- well 1
- well as well
What could have gone better:
- no good
- still no good
Contributing Factors
- thing that led up to incident
- other thing
Action Items:
- Short description of action item - link to issue
- Short description of action item - link to issue