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Terms & Conditions Art Gallery

Terms & Conditions

Roger Art Gallery
Last Updated: September 2025

1. Acceptance of Terms

By accessing and using the Roger Art Gallery website and purchasing our artworks, you accept and agree to be bound by the terms and provision of this agreement. These Terms & Conditions govern your use of our website and the purchase of artwork from Roger Art Gallery.

2. Artwork Description and Accuracy

All artworks are carefully described with accurate dimensions, materials, and condition details. We make every effort to ensure that:

  • Artwork descriptions are accurate and complete
  • Images represent the actual artwork as closely as possible
  • Dimensions and materials are precisely specified
  • Any imperfections or unique characteristics are disclosed

However, slight variations in color may occur due to monitor settings and lighting conditions.

3. Pricing and Payment

  • All prices are listed in pounds sterling GBP(€) and include applicable taxes where specified
  • Prices are subject to change without notice until payment is completed
  • Payment is due in full at the time of order
  • We accept major credit cards and other payment methods as displayed during checkout
  • Your payment is processed securely through our payment provider (Stripe)

4. Shipping and Delivery

  • Artworks are carefully packaged to ensure safe delivery
  • Shipping times may vary based on location and delivery option selected
  • Express shipping (2-3 days) and standard shipping options are available
  • Premium packaging is available for additional protection
  • Estimated delivery dates are provided but not guaranteed due to factors beyond our control
  • Risk of loss passes to the buyer upon delivery to the specified address

5. Handling and Care of Artworks

We understand that artworks are carefully:

  • Selected and curated for quality and authenticity
  • Packaged using professional-grade materials and techniques
  • Handled by trained personnel throughout the fulfillment process
  • Protected during shipping with appropriate insurance coverage

6. Returns and Exchanges

  • Artworks may be returned within 30 days of delivery if in original condition
  • Items must be returned in original packaging and undamaged
  • Return shipping costs are the responsibility of the buyer unless the item was damaged or misrepresented
  • Refunds will be processed within 7-10 business days of receiving the returned item
  • Custom or commissioned artworks are non-returnable unless defective

7. Authenticity and Ownership

  • All artworks sold are guaranteed authentic as described
  • Full ownership and title transfer to the buyer upon payment completion
  • We provide certificates of authenticity where applicable
  • Any copyright or reproduction rights remain with the original artist unless explicitly transferred

8. Limitation of Liability

Roger Art Gallery's liability is limited to the purchase price of the artwork. We are not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits or business opportunities
  • Damages resulting from improper handling after delivery
  • Color variations due to display settings or lighting

9. Privacy and Data Protection

Your personal information is collected and used in accordance with our Privacy Policy. We are committed to protecting your privacy and handling your data responsibly.

10. Intellectual Property

  • All website content, including images, text, and design, is protected by copyright
  • Artwork images are for display purposes only and may not be reproduced without permission
  • Our trademarks and branding may not be used without written consent

11. Dispute Resolution

  • Any disputes will be resolved through binding arbitration in Bucharest, Romania
  • Romanian law governs these terms and conditions
  • Both parties agree to attempt mediation before pursuing formal legal action

12. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the new terms.

13. Contact Information

For questions regarding these Terms & Conditions, please contact us:

Roger Art Gallery
Email: [email protected]
Phone: +40 123 456 789
Address: Bucharest, Romania

14. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

By proceeding with your purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

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