How to fully uninstall Razer Synapse 2 on OS X (10.11-10.13) (El Capitan, Sierra, High Sierra) without using Razer's official uninstall tool

uninstall-razer-synapse.sh

# How to uninstall Razer Synapse 2 ( https://www.razerzone.com/synapse-2 )
# on OS X (10.11-10.13) (El Capitan, Sierra, High Sierra)
# without using Razer's official uninstall tool.

# Tested on OS X 10.11.5 in July 2016.
# Edited with additional steps for later OS X versions,
# contributed by commenters on this gist.

# Step 1: In your terminal: stop and remove launch agents
launchctl remove com.razer.rzupdater
launchctl remove com.razerzone.rzdeviceengine
sudo rm /Library/LaunchAgents/com.razer.rzupdater.plist
sudo rm /Library/LaunchAgents/com.razerzone.rzdeviceengine.plist

# Step 2: Remove HID kernel extension.
sudo rm -Rf /System/Library/Extensions/RazerHid.kext
# OS X High Sierra: (Thanks to @DanThomson)
sudo rm -Rf /Library/Extensions/RazerHid.kext

# Step 3: Manually delete Razer Synapse app from Applications in Finder

# Step 4: Delete Razer files from "Application Support" folders:
sudo rm -rf /Library/Application\ Support/Razer/
rm -rf ~/Library/Application\ Support/Razer/

# Step 5: Synapse sometimes leaves a certificate installed in your Keychain.
# To remove it, open Keychain Access and click on My Certificates.
# The certificate will be called Razer USA Ltd, delete it. (Thanks to @MTCoster)
# There might an item called RAZER_KEYCHAIN_ACCESS. No certificate,
# but I suppose if you want to get rid of EVERYTHING Razer,
# you may as well go ahead and delete that too. (Thanks to @blueExcess)

# Step 6: Remove additional Razer-related files in /Library/FrameWorks
sudo rm -rf /Library/Frameworks/RzAudioSettings.framework/
sudo rm -rf /Library/Frameworks/RzSkinToolkit.framework/
sudo rm -rf /Library/Frameworks/RzStorageSDK.framework/

# Step 7: Restart your Mac.
# Expected results:
# - The Razer icon should be gone from the OS X menu bar now, and also not pop up sporadically either
# - The two processes "RzDeviceEngine" and "RzUpdater" should not be running when you check ActivityMonitor

Found some more Razer-related files in /Library/Frameworks/ and updated the gist. Not quite sure if they appeared on my system because of Synapse 2.

Thank you so much for this! Here are some minor corrections I've encountered in cleaning out Synapse v1.85 (from osx 10.13.6)
In Keychain Access, easiest way is to select the "login" keychain and below that select the All Items category, then in the upper right corner, search for "razer". I had 2 results returned.

• RAZER_KEYCHAIN_SERVICE ; application password
  This is your RazerID (email address and password) which is used to log into their website. If you are just uninstalling to reinstall and are going to continue to use Synapse, you don't need to remove this item.

• *.razer.com ; web certificate
  This is their web server security certificate so that the app can securely connect to their web services. This is an updated wildcard certificate that replaces the "Razer USA Ltd" certificate mentioned in the gist. It is located in the "login" keychain in the "Certificates" category, not the "My Certificates" category as mentioned in the gist.

Hope this helps, and again thanks

Thank you, timotgl!

I just installed Razer Synapse Mac Driver v1.85 on Mojave 10.14.1 and it kept scrolling up indefinitely. I could not select anything in a drop down list or even scroll down to read a webpage.

On Terminal, it kept going up my bash history. I had to delete the ~/.bash_history file in order to execute the launchctl commands.

I could not enter the password for Sudo because it kept issuing the scroll up key, whatever that is and that meant I could not enter a correct password! I manually followed your script and had to use Finder to delete the folders and kext file.

Luckily I had finger print verification on or would have been stuffed if i had to enter my password to delete the files on Finder!

I rebooted but it kept on scrolling up until I followed your three lines to remove the folders in /Library/Frameworks:

sudo rm -rf /Library/Frameworks/RzAudioSettings.framework/
sudo rm -rf /Library/Frameworks/RzSkinToolkit.framework/
sudo rm -rf /Library/Frameworks/RzStorageSDK.framework/ 

Remove the following service files from ~/Library

• com.razer.rzupdater.plist file
• com.razerzone.rzdeviceengine.plist
• Application Support/Razer
• Cache/com.razerzone.RzUpdater
• Cache/fsCachedData

Thanks a million! @magiconair

One less spyware on my box, thanks!

Excellent little script! I was very underwhelmed with Synapse v2 (Mac) compared to v3 on Windows. I immediately uninstalled it and then realized it leaves quite the trail. Kept popping up with "PROFILE" on my screen, would not fully quit even after emptying trash.

This did the trick.

Maybe we need sudo kextcache --clear-staging for 10.15 becasue there is /Library/StagedExtensions/Library/Extensions/RazerHid.kext.

OMG!! Such a life saver, I was having so many issues with this and this just saved the day!!

thanks

Awesome sauce

Found some more remnants of this software even today (sorry I don't have time to update the original gist):

~/Library/Preferences/com.razerzone.RazerSynapse.plist
~/Library/Preferences/com.razerzone.RzUpdater.plist

thank you!!!

Thank you! Worked on BigSur.

Thank you for this!
I am using a mac for the first time in years, synapse was truly awful and put me off using any razer products on this device.
This guide solved my issue of random green text saying "profile" appearing on my screen constantly.

Also I am using monterey and this worked, for all its worth.

Thank you, I was struggling to get rid of it for some time. Worked first try!

thank you, very usefull !

GOAT

++++

What a cancer from an application - I have a feeling that it was ported somehow and not made for mac... You SAVED me from a trully terrible piece of software. People talk about malware and stuff like they are some kind of a mythical thing - RAZER SYNAPSE IS A MALWARE - don't ever install it on a mac.

Thank you.

This finally did the trick for me, it was really annoying at this point to always have the icon in the status bar left over even after uninstalling. Thanks a lot!

Works on Mac Sonoma 14.5. Thank you!

Practically you can just delete it in your folder: locations/yourmacname/library/applicationsupport/razersynapse. Do not delete the contents as it will say it is still open, but instead delete the folder. Don't need to use terminal to operate. Works on Ventura 13.4

MacOS Sonoma 14.5. Touchbar stopped working after deleting the app from Applications. The icon appeared and disappeared every few seconds. Running "Uninstall Razer Synapse" gave error "is damaged and cannot be opened"

The instruction above worked. Ran both commands for system extensions, just in case

The problem is gone, but when I restart my mac, the wallpaper is grey. Then it changes back to normal. Doesn't bother me much, maybe will go away with the next update

Life saver :) finally got rid of crappy razer software

best

still relevant today with Sequoia. TYTY!

Thanks a lot. Works like a charm

You saved me