emacomm.md

• "What is my checking account balance?" mapping to accounts_start

  • Answer: more data

• What are the reserved keywords for slot values?

{
    "reservedWords": [
        "account_number",
        "account_type",
        "address",
        "atb_transfer_amount",
        "atb_transfer_from",
        "atb_transfer_to",
        "change_info_handoff_live_agent",
        "change_info_info_type_address",
        "date",
        "end_date",
        "fraud_contact_method_call",
        "fraud_handoff_live_agent",
        "international_banking_account_type_banking",
        "international_banking_handoff_live_agent"
        "international_payments_handoff_live_agent",
        "international_payments_payment_direction_outgoing",
        "money",
        "money_max",
        "money_min",
        "name",
        "new_card_contact_method_call",
        "new_card_handoff_live_agent",
        "past_date",
        "payee_account_number",
        "payee_name",
        "transfer_amount",
        "transfer_from",
        "transfer_to",
        "troubleshoot_card_handoff_live_agent",
        "troubleshoot_card_problem_type_damaged",
        "troubleshoot_login_handoff_live_agent",
        "troubleshoot_login_problem_type_passcode"
    ]
}

• How do I add or remove slots from existing competencies?

  • There is an Edit button on the bottom of the page at latform/training/competency/:name
  • Slot names can be added and deleted, but not renamed (would mess up any existing labels)

• More advanced seek & replace:

  • Export -> edit w/ vim/emacs/other -> import

• Crowdsourcing jobs take how long on average?

  • ~ 10 minutes for 10 responses
  • Not necessarily linear growth.

• Do versions get deployed with the data?

  • An AI model is the combination of the algorithm and the data. used to train it. They are deployed together.