Created
October 4, 2023 17:33
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The following is text converted from an email received from Aiven support using OCR software: | |
Hello: | |
Aiven recently experienced an internal security issue which has been remediated. | |
However, we require some additional action from affected customers. | |
What went wrong | |
When enabling multi-factor authentication in the Aiven console, there is a modal | |
pop-up on s.creen asking for the user to supply their password. After entering the | |
password, if the user pressed the "Enter" key instead ot clicking on the "Next" | |
button, the value of the password field was sent as a GET parameter alongside | |
other referral information. This was caused by an error in the code that handles | |
torm submission causing incorrect behaviour when the enter key was pressed | |
instead ofthe submit button. | |
This error lead to a situation where some user-supplied passwords were sent in | |
plain text to our monitoring and analytics tools. A small number of affected user | |
accounts were identified, and this account was included in that list. | |
How we fixed the issue | |
We've implemented a fix in the console code and will invalidate the leaked | |
passwords making them unusable. We apologize tor any inconvenience this | |
incident and subsequent remediation nave caused. | |
What you need to do | |
To maintain account security, we're asking that all affected users set new | |
passwords for their accounts before 2023-10-10. After this time we will do a | |
password reset on accounts that have not updated their password to ensure that | |
the leaked information can not be abused in the rare event they would be exposed | |
to third parties from our monitoring and analytics tools. | |
Please reset the password for the affected account as soon as possible. If you are | |
reacting to this message after 2023-10-10 or find that you are unable to log in to | |
Aiven console, use the 'Forgot password" functionality to reset your password. | |
Regards: | |
Aiven support |
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