This is just a simple verbiage generation script for CRM.

README.md

Monitoring.py

This was a (very) simple command line utility that I created to parse user input and provide verbiage back to the user for manually creating a support ticket.

Example Screenshot:

Monitoring.py

#!/usr/bin/python

import sys;
import re;

#######################################
### Main Function #####################
#######################################

def main():
    read_paste_lump();
    ticket_title();
    ticket_body();

#######################################
### Generic Functions #################
#######################################

def separator(userin, character):
    count=len(userin)
    print(character*count);
    print(userin)
    print(character*count);


class tcolor:
    RED     = '\033[38;5;196m'
    ORANGE  = '\033[38;5;208m'
    YELLOW  = '\033[38;5;226m'
    GREEN   = '\033[38;5;46m'
    BLUE    = '\033[38;5;33m'
    INDIGO  = '\033[38;5;20m'
    VIOLET  = '\033[38;5;54m'
    NORMAL  = '\033[0m'


#######################################
### Program Specific Functions ########
#######################################

def read_paste_lump():
    server_info = raw_input(
        tcolor.ORANGE +
        "Please enter VM name and location separated by a space: " +
        tcolor.NORMAL
    );
    server_info = re.split(r'\t+|\ ', server_info.rstrip('\t|\ '))

    global server_name;
    server_name = ' '.join(server_info[:-1]).strip()

    global server_loc;
    server_loc = server_info[-1];

    global server_alert;
    server_alert = raw_input(
        tcolor.ORANGE +
        "Please enter the VM alert title (Before this text on this line is fine if copying and pasting): " +
        tcolor.NORMAL
    );


def ticket_title():
    if bool(server_loc):
        title = 'Monitoring Alert | ' + server_name + ' - ' + server_alert + ' - ' + server_loc
        separator(title, '-')
    else:
        sys.exit("Server Location was set to a NULL value.")


def ticket_body():
    print(
        "Hello," +"\n\n" +

        "Our monitoring system has detected the following alert with one of your Secure Cloud Servers:" + "\n\n" +

        server_name + ' - ' + server_loc + "\n\n" +

        server_alert + "\n\n" +

        "Please be aware that this notification has been sent to you as you may need to take urgent action. " +
        "If you need us to adjust the thresholds on your monitors or provide any further advice then please do not hesitate to reach out to us. " +
        "Please respond to this ticket at your earliest convenience." + "\n\n" +
        "Thank you,\nSupport"
    )


#######################################
### Execution #########################
#######################################

if __name__ == "__main__":
    main()