If you see this error upon starting iScan aka "Image Scan for Linux":
“Could not send command to scanner. Check the scanner’s status.”
It means the iScan couldn't find the scanner. This happens often if it's not connected via USB, but lives in a wireless network for instance.
Do the following:
cd /etc/sane.d/
sudo gedit dll.conf
This will open the main configuration file for the SANE dynamic backend loader.
Ensure these entries are listed and uncommented inside the configuration file:
epkowa net
Take note of any other entries referencing Epson. Having them commented or uncommented can help troubleshooting later if iScan can't still connect.
Ensure that /etc/sane.d/epkowa.conf
is properly configured. Normally you could use net autodiscovery
value but that might not work:
net autodiscovery
If that doesn't work you need to assign a fixed IP to the scanner unit and add it like so in the epkowa.conf
configuration file:
net 192.168.xx.xx
Note that this is obviously an example address. It's normally a local address value.
Save the files and check if now iScan connects. If you still have issues ensure you have downloaded the latest drivers from Epson: http://download.ebz.epson.net/dsc/search/01/search/.
You can also try commenting/uncommenting other Epson values from the dll.conf
file.
Just leaving it here for people possibly having the same problem as me (running kubuntu 18.04 LTS):
I succesfully installed the drivers from epson's website including the plugins for my Epson Perfection v370 Photo scanner. When I launch iscan, it says "Could not send command to scanner. Check the scanner status".
A few hours after, here's all the steps I took to find a solution:
lsusb
sane-find-scanner
scanimage -L
* No "epkowa" lister in dll.conf --> added the line
* uncommented "epson", tried commenting "epson2" and "epsonds"
sudo xsane
. I try it and my scanner is recognised! I get a scary message about using xsane with super user rights though. So I immediately close xsane and trysudo iscan
. PROBLEM SOLVED!So after all this, the problem seems to be that I somehow don't have the rights to use the scanner. If someone knows how I can change this, I'd be glad cause I get the feeling
sudo iscan
is as "dangerous" assudo xsane
... ?