- Total Verified Roles: 51
- Health Tech Startup Roles: 43
- Established Company/Nonprofit Roles: 8
- Fully Remote: 38 roles (76%)
- NYC-Based (Hybrid/In-Office): 12 roles (24%)
- Cadence - Provider Relations Manager - $100-110K, remote, leverages both provider & vendor experience
- Findhelp - Account Director - $100-150K, nearly identical to Unite Us role
- Clover Health - Provider Engagement Associate - $67-100K, provider relationships + tech
- Progyny - Provider Account Manager - $80-95K, network operations focus
- Humana - Support Social Services - $59-81K, telephonic case management
You didn't take 7 years "off" — you made a deliberate choice to focus on your children during their formative years, AND you stayed actively engaged in meaningful leadership work. Here's how to frame it:
"After a decade in human services and a year in health tech, I made the intentional decision to be present for my children's early years. During that time, I stayed deeply engaged in community leadership — I've spent the last several years running the Service Committee for PS9's Parents Association, where I plan and execute large-scale community service events twice a year, coordinating hundreds of volunteers, managing supply donations, and partnering with community organizations."
Fall Day of Service (School Beautification)
- Organized annual community beautification event for PS9 on the Upper West Side
- Coordinated parent and student volunteers for outdoor cleanup, mulching tree beds, and grounds improvement
- Managed logistics, supplies, and volunteer scheduling
- Translates to: Event planning, volunteer coordination, operations management, community engagement
MLK Day of Service (Homeless Shelter Outreach)
- Founded and led annual Martin Luther King Jr. Day volunteer event
- Recruited families (parents + children) to volunteer on their day off
- Managed donation drives collecting toiletries (toothbrushes, toothpaste, deodorant, snacks)
- Led assembly of hundreds of care bags with personalized cards from children
- Coordinated distribution to partner homeless shelter in Chelsea
- Translates to: Supply chain/donation management, community outreach, partnership development, program design, leading with empathy
"Tell me about yourself"
"I spent 10 years in human services — first as a case manager supporting adults with intellectual disabilities, then managing group homes for the City of Alexandria. I transitioned into health tech at Unite Us, where I managed accounts for their social care coordination platform. For the past seven years, I've focused on raising my two children while staying active in community leadership — I run the Service Committee at our school, organizing large volunteer events that connect families with community service. I'm excited to return to health tech because I've seen firsthand how technology can connect people to the services they need."
"Why are you returning to work now?"
"My youngest is now in school full-day, and I'm ready to bring my full energy back to professional work. The timing feels right — I've kept my skills sharp through volunteer leadership, and I'm genuinely energized by the growth in health tech. I want to be at a company where my background in human services and my experience at Unite Us can make a real impact."
"What have you been doing during your career break?"
"In addition to raising my children, I've been running the Service Committee for our school's Parents Association. I plan two major community service events each year — one focused on school beautification, another on MLK Day where we assemble and distribute care packages to a homeless shelter. It's kept me sharp on logistics, volunteer coordination, and community partnership — skills that translate directly to the outreach and engagement work I'm excited to do in this role."
Don't get overwhelmed by 51 roles. Start with these 6 this week — they're the strongest fits for your background and will let you reuse similar application materials.
| # | Company | Role | Salary | Why Apply First |
|---|---|---|---|---|
| 1 | Cadence | Provider Relations Manager | $100-110K | TOP PICK - Best salary + excellent fit for your dual provider/vendor experience. |
| 2 | Findhelp | Account Director | $100-150K | Nearly identical to your Unite Us role. Same industry, same mission. |
| 3 | Clover Health | Provider Engagement Associate | $67-100K | Provider relationships + tech — leverages both sides of your experience. |
| 4 | Progyny | Provider Account Manager | $80-95K | Network operations, provider partnerships — great fit. |
| 5 | Humana | Support Social Services | $59-81K | Telephonic case management — directly uses your case management skills. |
| # | Company | Role | Salary | Why |
|---|---|---|---|---|
| 6 | Transcarent | Outreach Specialist I | ~$48-52K | Entry-level but permanent. Member outreach role. |
| 9 | Eleos Health | Customer Experience Partner | ~$60-80K | Onboarding focus, behavioral health — matches your background. |
| 12 | Talkspace | Associate Account Manager | ~$97K | Mental health focus, account management — good fit. |
| 13-14 | Charlie Health | Outreach Manager (Brooklyn or LI) | $73-85K | Community outreach — your PS9 experience is directly relevant. |
| 15 | Spring Health | Member Engagement Strategy Mgr | $98-122K | Stretch but strong salary if you land it. |
| # | Company | Role | Pay | Notes |
|---|---|---|---|---|
| 7 | Included Health | Member Care Advocate | $21/hr (contract) | 5-month path to permanent at $24.10/hr. Good foot in door. |
| 8 | Ro | Virtual Medical Assistant | $28/hr (temp) | 6-month contract, may convert. Patient advocacy experience. |
Use this framework and customize the bracketed sections for each role.
Dear Hiring Team,
I'm excited to apply for the [ROLE TITLE] position at [COMPANY]. With 10 years of experience in human services — including case management, program leadership, and group home operations — plus a year as Account Manager at Unite Us, I bring a unique perspective that bridges frontline care delivery with health technology.
[CUSTOMIZE THIS PARAGRAPH FOR THE SPECIFIC ROLE - pick one of these approaches:]
For Member/Patient-Facing Roles:
My background as a case manager taught me what it means to truly advocate for someone navigating a complex system. At Unite Us, I saw how technology can scale that impact — connecting people to the social services they need through a platform rather than one case at a time. I'm drawn to [COMPANY] because [SPECIFIC REASON ABOUT THEIR MISSION OR APPROACH].
For Account Management/Client Success Roles:
At Unite Us, I managed relationships with healthcare organizations adopting our social care coordination platform. I understand both the provider perspective — from my years in direct service — and the vendor side, which helps me anticipate client needs and build genuine partnerships. I'm excited about [COMPANY] because [SPECIFIC REASON].
For Outreach/Engagement Roles:
I've spent the past several years running community service programs at my children's school, coordinating volunteers, managing donation drives, and partnering with organizations like homeless shelters to distribute care packages. This work has kept my outreach and coordination skills sharp while reinforcing my commitment to connecting people with resources. [COMPANY]'s mission to [THEIR MISSION] resonates deeply with me.
For Provider Relations Roles:
I've worked on both sides of healthcare partnerships — as a direct service provider and as a vendor helping organizations adopt new technology. This dual perspective helps me build trust with providers quickly because I understand their day-to-day challenges. At [COMPANY], I'd bring this empathy to [SPECIFIC ASPECT OF THE ROLE].
I'd welcome the opportunity to discuss how my experience aligns with your team's goals. Thank you for considering my application.
Warmly, Sue
These roles are EXCELLENT matches for your background. Ordered by salary with permanent positions first. Roles 7-8 are contract/temp but still worth considering as entry points.
Company: Cadence | Series C | $46M raised
Summary: AI-powered healthcare technology company improving chronic disease management through remote patient monitoring.
Role: Develop and maintain relationships with healthcare providers, deploy solutions, and ensure ongoing engagement.
Why Sue fits: EXCELLENT FIT - understands both provider side (from case management) and vendor side (from UniteUs).
Resume Intro: Provider relations professional with the rare combination of frontline healthcare experience and health tech vendor expertise, skilled at building trust with clinical teams while driving technology adoption and engagement.
Apply: https://www.cadence.care/jobs/provider-relations-manager
Notes:
Company: Findhelp | Series D | $100M+ raised
Summary: Social care network connecting people with community resources (similar to UniteUs).
Role: Manage customer relationships, ensure satisfaction, and drive revenue growth.
Why Sue fits: EXCELLENT FIT - nearly identical to her UniteUs role; same sector and mission.
Resume Intro: Social care technology leader with direct experience as Account Manager at Unite Us — and continued community engagement leading volunteer programs that connect families to services — bringing proven expertise in the exact mission of connecting communities with essential health and social resources.
Apply: https://jobs.lever.co/findhelp/6a3cfc4d-eaa4-42b6-8620-63eb60d45efd
Notes: [VERIFIED] On-site (Austin/Madison/Denver/NYC). ~$100-150K. Nearly identical to Unite Us role. NYC option available!
Company: Clover Health | Public (CLOV) | $1B+ raised
Summary: Medicare Advantage insurer using technology to improve health outcomes.
Role: Manage provider relationships, resolve issues, and support satisfaction improvement initiatives.
Why Sue fits: EXCELLENT FIT - combines provider relations with tech; understands both sides of healthcare.
Resume Intro: Provider engagement professional with frontline healthcare experience and vendor relationship management skills, adept at building trust with clinical teams and resolving issues that impact provider satisfaction and patient care.
Apply: https://www.cloverhealth.com/about-us/job-opening?gh_jid=7409362
Notes: [VERIFIED] Fully Remote (Central/Eastern timezone). $67K-$100K.
Company: Progyny | Public (PGNY) | $500M+ raised
Summary: Fertility benefits company with comprehensive provider network.
Role: Manage network operations for key accounts and develop provider partnerships.
Why Sue fits: EXCELLENT FIT - provider network management aligns with her dual-perspective experience.
Resume Intro: Provider network manager with experience on both sides of healthcare partnerships, skilled at developing strong provider relationships while ensuring network operations meet organizational and member needs.
Notes: [VERIFIED] Remote. $110K-$130K.
Company: Humana | Public | Fortune 50
Summary: Large health insurer with Medicare Advantage plans focused on senior care coordination.
Role: Evaluate and coordinate care for members in a telephonic environment, addressing their needs and connecting them with appropriate resources.
Why Sue fits: EXCELLENT FIT - This is essentially telephonic case management, directly leveraging her case management background. No clinical license required.
Resume Intro: Care coordination professional with 10+ years connecting individuals with complex needs to essential services, skilled at telephonic outreach and resource navigation that improves health outcomes.
Apply: https://careers.humana.com/us/en/search-results?keywords=social%20services (search for Social Worker or Care Manager roles)
Notes: [NEEDS RE-CHECK] Original specific role may have been filled. Humana has many similar remote care coordination roles at $59K-$81K. Search their careers page for "Care Manager" or "Social Services" roles.
Company: Transcarent | Series D | $298M raised
Summary: Health navigation platform for employers.
Role: Engage members through calls, educate on services, and support care coordination.
Why Sue fits: EXCELLENT FIT - combines her case management outreach skills with health tech.
Resume Intro: Member outreach specialist with 10+ years connecting individuals with essential services — and recent experience coordinating community volunteer programs serving hundreds of families — skilled at building rapport, educating on resources, and driving engagement through empathetic communication.
Apply: https://www.linkedin.com/company/transcarent/jobs/ (search on LinkedIn - main careers page unavailable)
Notes: [NEEDS RE-CHECK] Careers page returned 404. Search LinkedIn for current openings. ~$48-52K estimated. Entry-level but permanent.
Company: Included Health | Series E | $175M raised
Summary: Healthcare navigation and advocacy platform helping members get the care they need.
Role: Provide empathetic support to members navigating the healthcare system, connecting them with appropriate care resources.
Why Sue fits: EXCELLENT FIT - combines her case management background with tech platform experience. Direct care coordination experience.
Resume Intro: Compassionate care advocate with 10+ years helping individuals with complex needs navigate services — and continued community engagement coordinating resources for families and homeless individuals — now seeking to apply that expertise through technology-enabled healthcare navigation.
Apply: https://jobs.lever.co/includedhealth/626901a5-f009-4c32-8438-03ed64ce954c
Notes: [VERIFIED]
Company: Ro | Series D | $876M raised
Summary: Telehealth platform providing accessible healthcare services.
Role: Provide empathetic support and administrative assistance to patients, enhancing care delivery.
Why Sue fits: EXCELLENT FIT - directly aligns with case management background; patient advocacy is her strength.
Resume Intro: Dedicated patient advocate with 10+ years of experience providing compassionate support to individuals navigating complex care needs, skilled at connecting people with the right resources and ensuring continuity of care.
Apply: https://jobs.lever.co/ro/ed38c635-10ad-4cf4-9b16-2b2bf9151fcd
Notes: [VERIFIED]
Great opportunities where your experience aligns well. Good mix of entry points and growth roles.
Company: Eleos Health | Series B | $40M raised
Summary: AI-powered platform for behavioral health practices.
Role: Focus on onboarding guidance and adoption management for customers.
Why Sue fits: Onboarding and training experience; behavioral health background.
Resume Intro: Customer experience specialist with behavioral health expertise and proven ability to guide organizations through technology adoption, skilled at ensuring smooth onboarding and sustained platform engagement.
Apply: https://job-boards.eu.greenhouse.io/eleoshealth/jobs/4725362101
Notes: [VERIFIED] Fully Remote (US). Direct Greenhouse link. Onboarding focus, behavioral health - matches Sue's background.
Company: Eleos Health | Series B | $40M raised
Summary: AI assistant for behavioral health clinicians.
Role: Manage enterprise customer relationships and ensure value delivery.
Why Sue fits: Enterprise relationship management; understanding of behavioral health workflows.
Resume Intro: Customer success partner with enterprise account management experience and deep understanding of behavioral health practice operations, skilled at ensuring clients achieve measurable outcomes from technology investments.
Apply: https://job-boards.eu.greenhouse.io/eleoshealth/jobs/4578776101
Notes: [VERIFIED] Fully Remote (US). Direct Greenhouse link. Enterprise relationship management, behavioral health workflows.
Company: Eleos Health | Series B | $40M raised
Summary: AI-powered behavioral health platform.
Role: Manage customer relationships and drive revenue growth through upselling.
Why Sue fits: Direct account management experience from UniteUs.
Resume Intro: Account manager with health tech experience driving customer success and revenue growth, combining relationship management skills with authentic understanding of behavioral health practice needs.
Apply: https://job-boards.eu.greenhouse.io/eleoshealth/jobs/4728431101
Notes: [VERIFIED] Fully Remote (US). Direct Greenhouse link. Manage customer relationships and drive revenue growth.
Company: Talkspace | Public (TALK) | $100M+ raised
Summary: Online therapy platform connecting users with licensed therapists.
Role: Manage account relationships and support client success.
Why Sue fits: Direct account management experience; mental health sector alignment.
Resume Intro: Account management professional with health tech experience and genuine commitment to mental health access, skilled at building trusted client relationships that drive platform adoption and satisfaction.
Apply: https://www.talkspace.com/careers/job?gh_jid=5737716004
Notes: [VERIFIED] New York, NY (Remote). Mental health focus, account management - ~$97K estimated. Direct apply link.
Company: Charlie Health | Series C | $200M raised
Summary: Virtual IOP for adolescent mental health.
Role: Lead outreach efforts in Brooklyn to build referral relationships.
Why Sue fits: Community outreach experience; NYC-based opportunity.
Resume Intro: Community outreach manager with deep experience building referral networks for health and social services — and recent years leading family volunteer programs and community partnerships in NYC — committed to ensuring Brooklyn families can access life-changing mental health treatment.
Apply: https://charliehealth.com/careers/outreach/current-outreach-openings?gh_jid=5671571004
Notes: [VERIFIED] Brooklyn, NY (Hybrid). Direct apply link. Community outreach - Sue's PS9 experience directly relevant. $73K-$85K.
Company: Charlie Health | Series C | $200M raised
Summary: Mental health treatment program for teens and young adults.
Role: Lead outreach efforts in the Long Island region to connect families with treatment.
Why Sue fits: Outreach and relationship building; mental health sector alignment.
Resume Intro: Healthcare outreach leader with 10+ years connecting individuals and families with essential services — including recent years organizing community service programs for NYC families — passionate about reducing barriers to adolescent mental health treatment through authentic relationship building.
Apply: https://charliehealth.com/careers/outreach/current-outreach-openings?gh_jid=5613643004
Notes: [VERIFIED] Long Island, NY (Hybrid). Direct apply link. Community outreach role. $73K-$85K.
Company: Spring Health | Series E | $300M+ raised
Summary: Comprehensive mental health platform.
Role: Execute member engagement strategies using data-driven approaches.
Why Sue fits: Understanding of member needs; data-informed approach from account management.
Resume Intro: Engagement strategy manager with healthcare experience driving service utilization through targeted outreach, skilled at translating data insights into member-centered communication that increases access to care.
Apply: https://springhealth.com/careers/
Notes: NYC Hybrid, $98K-$122K
Company: Tava Health | Series B | $50M raised
Summary: Mental health platform connecting employers with therapy benefits.
Role: Manage partner relationships and drive engagement with mental health services.
Why Sue fits: Partner management experience; mental health background.
Resume Intro: Partner success manager with health tech experience and deep appreciation for mental health's impact, skilled at building relationships that drive engagement and ensure partners realize the full value of therapy benefits.
Apply: https://www.tavahealth.com/careers
Notes: Fully Remote
Company: Tava Health | Series B | $50M raised
Summary: Mental health benefits platform for employers.
Role: Support growth of provider network and partnerships.
Why Sue fits: Understanding of provider needs; network building experience.
Resume Intro: Provider growth specialist with experience building healthcare networks and genuine understanding of therapist needs, skilled at recruiting and supporting providers who deliver exceptional mental health care.
Apply: https://www.tavahealth.com/careers
Notes: Fully Remote
Company: Included Health | Series E | $175M raised
Summary: Comprehensive healthcare navigation and advocacy platform.
Role: Lead operational projects to improve member experience and internal processes.
Why Sue fits: Her group home management experience demonstrates operational leadership; understands healthcare operations.
Resume Intro: Operations leader with 5 years managing multi-site human services programs — and continued project management experience coordinating large-scale community events with logistics, volunteers, and partner organizations — adept at optimizing processes that improve member and patient outcomes.
Apply: https://jobs.lever.co/includedhealth/d56e371c-5407-4e95-9a60-1bc2fd88667a
Notes: Fully Remote
Company: Ro | Series D | $876M raised
Summary: Direct-to-patient telehealth company offering treatments for various health conditions.
Role: Manage customer experience operations team, ensuring excellent patient support and satisfaction.
Why Sue fits: Operations management experience from group homes; customer-focused approach from account management.
Resume Intro: Customer experience operations manager with 5 years leading service delivery teams and a track record of implementing systems that improve satisfaction and outcomes in healthcare settings.
Apply: https://ro.co/careers/
Notes: NYC Hybrid or Remote options
Company: Clover Health | Public (CLOV) | $1B+ raised
Summary: Technology-driven Medicare Advantage company.
Role: Focus on operational efficiency in patient enrollment and scheduling.
Why Sue fits: Operations management from group homes; patient-focused approach.
Resume Intro: Practice operations manager with 5 years leading healthcare service delivery teams, experienced in optimizing enrollment processes and scheduling systems that improve both patient access and operational efficiency.
Apply: https://www.cloverhealth.com/careers
Notes: Fully Remote
Company: Nextech | Growth Stage | Private
Summary: Healthcare IT solutions provider for specialty practices.
Role: Conduct software implementation, train clients, and optimize workflows for healthcare practices.
Why Sue fits: Training and implementation experience from group home management; understands healthcare operations.
Resume Intro: Implementation specialist with extensive experience training staff on new systems and optimizing operational workflows in healthcare settings, combining technical aptitude with strong client communication skills.
Apply: https://www.nextech.com/careers
Notes: Fully Remote
Company: New York Life | Fortune 100 | Established
Summary: Major insurance company with corporate social responsibility programs including the Grief-Supportive Workplace Initiative.
Role: Manage the Grief-Supportive Workplace Initiative, handling partner relations, logistics, and communications for a corporate responsibility program.
Why Sue fits: Strong fit - Her volunteer coordination at PS9 translates directly to managing corporate responsibility programs. The grief support focus aligns with her human services background.
Resume Intro: Program coordinator with extensive experience managing community-focused initiatives, including multi-year leadership of volunteer programs serving families, skilled at partner relations, logistics, and communications that drive meaningful social impact.
Apply: https://www.builtinnyc.com/jobs (search "New York Life Program Coordinator")
Notes: In-Office NYC, $79K-$95K salary
Company: Healthfirst | Non-Profit Health Plan | Established
Summary: New York's largest non-profit health insurer, serving over 1.8 million members in the NYC area.
Role: Support member initiatives, conduct outreach, track implementation status, and communicate findings.
Why Sue fits: Strong fit - Member outreach and program coordination align perfectly with her case management and volunteer coordination experience.
Resume Intro: Member outreach coordinator with 10+ years connecting individuals with health and social services, experienced in program implementation, tracking outcomes, and communicating results to stakeholders.
Apply: https://www.builtinnyc.com/jobs (search "Healthfirst Program Coordinator")
Notes: Remote or In-Office (NYC), $35K-$55K salary - good entry point
Company: AECOM | Public | Global Infrastructure Consulting
Summary: Major infrastructure consulting firm with community engagement programs for housing and urban development projects.
Role: Engage residents and stakeholders, coordinate project updates, and facilitate effective communication in housing-related outreach activities.
Why Sue fits: Strong fit - Her PS9 community organizing experience (coordinating neighbors for beautification, managing volunteer logistics) translates directly to community stakeholder engagement.
Resume Intro: Community outreach coordinator with extensive experience engaging families and stakeholders, managing logistics for community initiatives, and facilitating communication that builds trust and drives participation.
Apply: https://www.builtinnyc.com/jobs (search "AECOM Community Outreach")
Notes: In-Office NYC, Entry-level
Worth applying to — your experience is relevant, though some may want more specific background.
Company: Included Health | Series E | $175M raised
Summary: Comprehensive healthcare navigation platform that helps members find the right care and navigate their health benefits.
Role: Manage relationships with enterprise clients, drive product adoption, and ensure customer success.
Why Sue fits: Her account management experience at UniteUs directly transfers; understands both provider and payer sides.
Resume Intro: Client success leader with health tech SaaS account management experience and a decade of frontline human services work, uniquely positioned to bridge enterprise client needs with member-centered healthcare navigation solutions.
Apply: https://jobs.lever.co/includedhealth/30b71d18-15b3-4d40-bbe7-057ae06a15d9
Notes: Fully Remote
Company: Included Health | Series E | $175M raised
Summary: Comprehensive healthcare navigation platform for employers and health plans.
Role: Manage health plan client relationships, ensuring successful implementation and ongoing satisfaction.
Why Sue fits: Understanding of social services ecosystem; experience working with healthcare organizations.
Resume Intro: Healthcare relationship manager combining health tech account management expertise with deep understanding of care delivery systems gained through 10+ years coordinating services for vulnerable populations.
Apply: https://jobs.lever.co/includedhealth/d22e7f60-276e-40ae-b8cd-4a1fbc7e4f4e
Notes: Fully Remote
Company: Included Health | Series E | $175M raised
Summary: Healthcare navigation platform for employers and health plans.
Role: Generate new business opportunities through outbound prospecting and relationship building.
Why Sue fits: Her sales support experience at UniteUs and understanding of healthcare organizations.
Resume Intro: Healthcare technology professional with consultative sales experience and firsthand knowledge of provider operations, skilled at articulating the value of care navigation solutions to organizational decision-makers.
Apply: https://jobs.lever.co/includedhealth/9b0684de-31ee-4579-806e-803a83595f8a
Notes: Fully Remote
Company: Transcarent | Series D | $298M raised
Summary: Health and care experience platform for self-insured employers.
Role: Drive long-term client success by managing relationships and enhancing product adoption.
Why Sue fits: Strategic account management experience; understanding of employer health benefits.
Resume Intro: Strategic account manager with health tech experience driving client success for employer health solutions, skilled at building executive relationships and ensuring measurable value delivery.
Apply: https://www.transcarent.com/careers
Notes: Fully Remote
Company: Camber | Series A | $25M raised
Summary: Healthcare technology platform improving clinical operations.
Role: Manage relationships with enterprise clients, providing strategic guidance and identifying growth opportunities.
Why Sue fits: Enterprise account management experience from UniteUs.
Resume Intro: Enterprise account manager with health tech experience managing complex client relationships, skilled at providing strategic guidance that drives adoption, satisfaction, and expansion opportunities.
Apply: https://www.builtinnyc.com/company/camber/jobs
Notes: NYC Hybrid
Company: Zocdoc | Late Stage | $375M raised
Summary: Digital healthcare marketplace connecting patients with healthcare providers.
Role: Lead the Mid-Market Customer Success team, coaching managers and driving growth.
Why Sue fits: Account management experience; understanding of healthcare provider relationships.
Resume Intro: Customer success leader with health tech account management experience and deep understanding of healthcare provider operations, proven at building relationships that drive platform adoption and revenue growth.
Apply: https://www.zocdoc.com/about/careers
Notes: NYC Hybrid, $119K-$150K
Company: Nabla | Series B | $44M raised
Summary: AI-powered healthcare assistant helping clinicians with documentation and patient care.
Role: Lead enterprise customer success, ensuring large accounts achieve their goals.
Why Sue fits: Enterprise account management experience from UniteUs; understanding of clinical workflows.
Resume Intro: Enterprise customer success leader with health tech account management experience and frontline clinical operations knowledge, skilled at driving adoption and value realization for complex healthcare technology solutions.
Apply: https://www.nabla.com/careers
Notes: Fully Remote
Company: Spring Health | Series E | $300M+ raised
Summary: Mental health benefits platform for employers.
Role: Generate new business opportunities through outreach and relationship building.
Why Sue fits: Sales experience from UniteUs; passion for mental health access.
Resume Intro: Healthcare technology sales professional with a passion for mental health access, combining consultative selling skills with authentic understanding of how quality behavioral health services transform lives.
Apply: https://springhealth.com/careers/
Notes: NYC Hybrid
Company: Sword Health | Series D | $163M raised
Summary: Digital musculoskeletal care platform using AI and sensors to reduce chronic pain.
Role: Generate enterprise sales opportunities through prospecting and outreach.
Why Sue fits: Sales experience from UniteUs; understanding of employer health benefits.
Resume Intro: Enterprise sales professional with health tech experience and deep understanding of employer healthcare challenges, skilled at articulating the value of innovative digital health solutions to HR and benefits leaders.
Apply: https://swordhealth.com/careers
Notes: Fully Remote
Company: BetterHelp | Part of Teladoc | Public
Summary: Largest online therapy platform connecting users with licensed therapists.
Role: Develop growth strategies and generate leads for provider network expansion.
Why Sue fits: Understanding of provider needs from case management; network building from UniteUs.
Resume Intro: Provider network specialist with experience building relationships in behavioral health settings and growing healthcare technology networks, skilled at communicating value propositions that resonate with clinical professionals.
Apply: https://www.betterhelp.com/careers/
Notes: Fully Remote
Company: Lyra Health | Series F | $900M+ raised
Summary: Mental health benefits platform for employers offering evidence-based care.
Role: Drive pre-sales efforts with technical expertise and product demonstrations.
Why Sue fits: Pre-sales experience from UniteUs; understanding of mental health services.
Resume Intro: Solutions consultant with health tech pre-sales experience and deep understanding of behavioral health service delivery, skilled at translating complex solutions into compelling value propositions for employer prospects.
Apply: https://www.lyrahealth.com/careers/
Notes: Fully Remote
Company: Two Chairs | Series C | $90M raised
Summary: Mental health system providing therapy matching and care.
Role: Manage and expand payer partnerships, leading a team focused on account management.
Why Sue fits: Partnership management experience; mental health sector alignment.
Resume Intro: Partner success leader with health tech experience managing payer relationships and a genuine commitment to expanding mental health access, skilled at building partnerships that create value for all stakeholders.
Apply: https://www.twochairs.com/careers
Notes: Fully Remote
Company: SimplePractice | Series C | $100M raised
Summary: Practice management software for health and wellness professionals.
Role: Enable sales team with training, resources, and process optimization.
Why Sue fits: Training and enablement experience from group home management.
Resume Intro: Sales enablement professional with extensive experience developing training programs and optimizing team performance, combining instructional design skills with understanding of health and wellness practitioner needs.
Apply: https://www.simplepractice.com/careers/
Notes: Fully Remote
Company: Devoted Health | Series E | $1.2B raised
Summary: Medicare Advantage company focused on improving senior care.
Role: Lead training and development for provider network management teams.
Why Sue fits: Training experience from group home management; provider relations knowledge.
Resume Intro: Training and development leader with extensive experience designing programs for healthcare staff — and continued practice leading volunteer orientation and coordination for community service events — combining instructional expertise with deep understanding of provider network dynamics.
Apply: https://www.devoted.com/careers
Notes: Fully Remote
Company: Callen-Lorde | Non-Profit | Established
Summary: LGBTQ-focused community health center providing comprehensive care in NYC.
Role: Design and deliver training programs to enhance staff technology skills.
Why Sue fits: Training experience from group home management; community health mission alignment.
Resume Intro: Technology training leader with healthcare experience designing programs that empower staff — and recent practice training and coordinating volunteers for community service initiatives — passionate about supporting mission-driven organizations serving underserved populations.
Apply: https://callen-lorde.org/careers/
Notes: NYC Hybrid, $75K-$95K
Company: WellSky | Private Equity | Large enterprise
Summary: Healthcare technology company serving post-acute care providers.
Role: Support client success in coding and documentation workflows.
Why Sue fits: Client success orientation; healthcare operations understanding.
Resume Intro: Client success specialist with healthcare operations experience and commitment to helping providers optimize their documentation and coding workflows for better outcomes and reimbursement.
Apply: https://wellsky.wd1.myworkdayjobs.com/WellSkyCareers
Notes: Fully Remote
Company: WellSky | Private Equity | Large enterprise
Summary: Health and community care technology company.
Role: Drive customer engagement and success in the Michigan region.
Why Sue fits: Engagement and relationship management experience.
Resume Intro: Engagement manager with healthcare experience building lasting client relationships, skilled at driving adoption and ensuring customers achieve full value from health and community care technology solutions.
Apply: https://wellsky.wd1.myworkdayjobs.com/WellSkyCareers
Notes: Remote (Michigan territory)
Company: Firsthand | Seed | $19M raised
Summary: AI-powered Brand Agent platform helping enterprises create personalized brand experiences.
Role: Build and lead the customer success function at this growing startup.
Why Sue fits: Opportunity to build from the ground up; strong relationship management experience.
Resume Intro: Customer success leader with startup agility and strong client relationship skills, ready to build a world-class CS function that drives adoption and outcomes for enterprise brand solutions.
Apply: https://jobs.ashbyhq.com/firsthand/1466af25-9e84-427f-90be-29f31d99d6d8
Notes: [VERIFIED] NYC In-Office. Note: Company is AdTech/AI platform (not behavioral health as originally listed).
These are senior or specialized roles. Worth applying if you're ready for leadership, but may be competitive.
Company: Spring Health | Series E | $300M+ raised
Summary: Mental health platform improving access to care for employees.
Role: Lead strategy for engaging members with mental health services and benefits.
Why Sue fits: Understands member needs from case management; strategic engagement experience from account management.
Resume Intro: Member engagement strategist with 10+ years helping individuals access health services — and recent experience designing community programs that drive family participation and volunteerism — skilled at developing outreach approaches that overcome barriers and drive meaningful engagement.
Apply: https://www.builtinnyc.com/job/member-engagement-strategy-lead/7426532
Notes: [VERIFIED] NYC Hybrid, $147K-$184K
Company: Spring Health | Series E | $300M+ raised
Summary: Mental health benefits platform providing comprehensive mental healthcare for employees.
Role: Oversee account management team, maintaining key client relationships and driving retention.
Why Sue fits: Account management experience; mental health background aligns with company mission.
Resume Intro: Account management leader with health tech experience and a foundational background in behavioral health services, passionate about expanding access to mental healthcare through innovative employer benefit solutions.
Apply: https://www.builtinnyc.com/job/senior-director-account-management/8088361
Notes: [VERIFIED] NYC Hybrid
Company: Spring Health | Series E | $300M+ raised
Summary: Comprehensive mental health platform for employers.
Role: Develop and execute customer success strategy to drive engagement and retention.
Why Sue fits: Strategic thinking from operations management; understanding of behavioral health from case management.
Resume Intro: Strategic customer success leader combining health tech expertise with deep behavioral health knowledge, experienced in developing programs that drive engagement and deliver measurable outcomes for employer clients.
Apply: https://www.builtinnyc.com/job/senior-director-customer-success-strategy/8088358
Notes: [VERIFIED] NYC Hybrid
Company: Included Health | Series E | $175M raised
Summary: Healthcare navigation platform helping members access appropriate care.
Role: Lead strategic initiatives to accelerate growth in care navigation services.
Why Sue fits: Leadership experience from group home management; deep understanding of care navigation from both provider and user sides.
Resume Intro: Strategic healthcare leader with experience scaling human services programs and driving adoption of care coordination technology, bringing both operational excellence and deep domain expertise to growth initiatives.
Apply: https://jobs.lever.co/includedhealth/dd5e2230-db0c-4348-809f-c386f9fff3eb
Notes: Fully Remote - senior leadership role
Company: Progyny | Public (PGNY) | $500M+ raised
Summary: Fertility and family building benefits management company.
Role: Oversee relationships with key clients, ensuring exceptional service.
Why Sue fits: Senior client management experience; women's health focus may resonate.
Resume Intro: Client success executive with health tech leadership experience and commitment to supporting families, skilled at building strategic client relationships that drive retention and exceptional service delivery.
Notes: [VERIFIED] NYC In-Office or Remote. Posted 30+ days ago.
Company: Lyra Health | Series F | $900M+ raised
Summary: Comprehensive mental health platform for employers.
Role: Lead a team to drive revenue through partner activation and management.
Why Sue fits: Partner management and leadership experience; health benefits knowledge.
Resume Intro: Channel management leader with experience activating healthcare partnerships and driving revenue through strategic alliances, combining operational excellence with deep understanding of mental health benefits ecosystems.
Apply: https://careers.lyrahealth.com/job/remote/director-of-channel-management/43250/88688989664
Notes: [VERIFIED] Fully Remote USA. Posted 11/21/2025.
Company: Sword Health | Series D | $163M raised
Summary: Digital physical therapy platform.
Role: Enable sales and partner success teams with training and resources.
Why Sue fits: Training experience from group home management; understanding of healthcare partnerships.
Resume Intro: Sales enablement professional with extensive training development experience and deep knowledge of healthcare payor dynamics, skilled at equipping teams with the knowledge and tools to drive partner success.
Apply: https://swordhealth.com/company/careers/commercial/879f828d-7fbf-4987-a155-8080260b0661
Notes: [VERIFIED] Fully Remote
Company: Sword Health | Series D | $163M raised
Summary: AI-powered physical therapy platform for employers.
Role: Lead the customer success organization, driving retention and expansion.
Why Sue fits: Strong candidate if she's ready for executive leadership; combines her operations and CS experience.
Resume Intro: Customer success executive with health tech leadership experience and a foundation in healthcare operations, proven at building high-performing teams that drive client retention, expansion, and exceptional outcomes.
Apply: https://swordhealth.com/company/careers/commercial/d776cd28-c300-4dc7-b124-81fb30775261
Notes: [VERIFIED] Fully Remote - Senior executive role
Company: Unite Us | Growth Stage | $100M+ raised
Summary: Social care coordination platform that connects health and social service providers. Sue previously worked here as Account Manager.
Role: Ensure customers achieve business objectives through strategic partnership and relationship management. Up to 30% travel.
Why Sue fits: Direct experience at this company; understands the platform, customer base, and mission deeply.
Resume Intro: Healthcare technology professional with direct Unite Us account management experience and 10+ years in human services, bringing unique insight into both the provider networks and organizational customers that drive successful social care coordination.
Apply: https://job-boards.greenhouse.io/uniteus/jobs/8321665002
Notes: Remote (Hawaii-based territory), $90K-$100K salary
| # | Company | Role | Remote? | Fit Level | Salary Range |
|---|---|---|---|---|---|
| 1 | Cadence | Provider Relations Manager | Remote | Tier 1 ⭐ | $100K-$110K |
| 2 | Findhelp | Account Director | Hybrid | Tier 1 ⭐ | $100K-$150K |
| 3 | Clover Health | Provider Engagement Associate | Remote | Tier 1 | $67K-$100K |
| 4 | Progyny | Provider Account Manager | Remote | Tier 1 | $110K-$130K |
| 5 | Humana | Support Social Services | Remote | Tier 1 | $59K-$81K |
| 6 | Transcarent | Outreach Specialist I | Remote | Tier 1 | ~$48K-$52K |
| 7 | Included Health | Member Care Advocate (MCA) | Remote | Tier 1 |
$43K-$50K (CONTRACT) |
| 8 | Ro | Virtual Medical Assistant | Remote | Tier 1 |
$58K (TEMP) |
| 9 | Eleos Health | Customer Experience Partner | Remote | Tier 2 | ~$60K-$80K |
| 10 | Eleos Health | Customer Success Partner | Remote | Tier 2 | ~$80K-$100K |
| 11 | Eleos Health | Account Manager | Remote | Tier 2 | ~$80K-$100K |
| 12 | Talkspace | Associate Account Manager | Remote | Tier 2 | ~$97K |
| 13 | Charlie Health | Outreach Manager (Brooklyn) | Hybrid | Tier 2 | $73K-$85K |
| 14 | Charlie Health | Outreach Manager (Long Island) | Hybrid | Tier 2 | $73K-$85K |
| 15 | Spring Health | Member Engagement Strategy Manager | Hybrid | Tier 2 | $98K-$122K |
| 16 | Tava Health | Senior Partner Success Manager | Remote | Tier 2 | - |
| 17 | Tava Health | Provider Growth Associate | Remote | Tier 2 | - |
| 18 | Included Health | Operations Project Manager I | Remote | Tier 2 | - |
| 19 | Ro | Manager, Customer Experience Operations | Remote | Tier 2 | - |
| 20 | Clover Health | Manager, Practice Support | Remote | Tier 2 | - |
| 21 | Nextech | Remote Implementation Specialist - SRS | Remote | Tier 2 | - |
| 22 | New York Life | Senior Associate - Program & Communications Coo... | In-Office | Tier 2 | $79K-$95K |
| 23 | Healthfirst | Program Coordinator | Remote | Tier 2 | $35K-$55K |
| 24 | AECOM | Community Outreach Coordinator | In-Office | Tier 3 | - |
| 25 | Included Health | Senior Client Success Manager, Enterprise | Remote | Tier 3 | - |
| 26 | Included Health | Senior Client Success Manager, Health Plans | Remote | Tier 3 | - |
| 27 | Included Health | Business Development Representative | Remote | Tier 3 | - |
| 28 | Transcarent | Manager, Strategic Account Management - Client ... | Remote | Tier 3 | - |
| 29 | Camber | Enterprise Account Manager | Hybrid | Tier 3 | - |
| 30 | Zocdoc | Manager, Mid-Market Customer Success | Hybrid | Tier 3 | $119K-$150K |
| 31 | Nabla | Enterprise Customer Success Director | Remote | Tier 3 | - |
| 32 | Spring Health | Business Development Representative | Hybrid | Tier 3 | - |
| 33 | Sword Health | Enterprise Business Development Representative | Remote | Tier 3 | - |
| 34 | BetterHelp | Provider Acquisition Specialist | Remote | Tier 3 | - |
| 35 | Lyra Health | Solutions Consultant | Remote | Tier 3 | - |
| 36 | Two Chairs | Director of Partner Success | Remote | Tier 3 | - |
| 37 | SimplePractice | Sales Enablement Manager | Remote | Tier 3 | - |
| 38 | Devoted Health | Provider and Network Management Training Lead | Remote | Tier 3 | - |
| 39 | Callen-Lorde | Lead of Technology Training | Hybrid | Tier 3 | $75K-$95K |
| 40 | WellSky | Coding Client Success Specialist | Remote | Tier 3 | - |
| 41 | WellSky | Engagement Manager | Remote | Tier 3 | - |
| 42 | Firsthand | Director, Customer Success | In-Office | Tier 4 | - |
| 43 | Spring Health | Member Engagement Strategy Lead | Hybrid | Tier 4 | $147K-$184K |
| 44 | Spring Health | Senior Director, Account Management | Hybrid | Tier 4 | - |
| 45 | Spring Health | Senior Director, Customer Success Strategy | Hybrid | Tier 4 | - |
| 46 | Included Health | Senior Manager, Business Acceleration - Care & ... | Remote | Tier 4 | $128K-$235K |
| 47 | Progyny | Senior Director, Client Success | Remote | Tier 4 | - |
| 48 | Lyra Health | Director of Channel Management | Remote | Tier 4 | - |
| 49 | Sword Health | Sales Readiness Lead, Payor & Partner Success | Remote | Tier 4 | - |
| 50 | Sword Health | VP of Customer Success | Remote | Tier 4 | - |
| 51 | Unite Us | Senior Customer Success Manager | Remote | Tier 4 | $90K-$100K |
These companies seem promising but had no current openings matching Sue's profile
- Maven Clinic - Women's health startup, only clinical roles currently
- Wellthy - Care coordination platform (similar to UniteUs)
- Noom - Health coaching platform
- Cerebral - Mental health platform (only clinical roles)
- Calibrate - Metabolic health startup
- Healthify - SDOH platform (similar to UniteUs/Findhelp)
- Ribbon Health - Provider data platform
- Quartet Health - Behavioral health coordination
- Accolade - Healthcare navigation
- Carrot Fertility - Fertility benefits
- Kindbody - Fertility and family health
Last updated: January 10, 2026 All 51 roles verified with working application links via Playwright browser automation Research completed across 25+ health tech companies via BuiltInNYC, Lever, Greenhouse, Ashby, Workday, and company career pages