Script Include to Decommision Server

script_include.js

var Conviva_WorkflowUtils = Class.create();
Conviva_WorkflowUtils.prototype = Object.extendsObject(AbstractAjaxProcessor, {
  description: function (item) {
    switch (item) {
      // Conviva Payer Portal
      case "45546e4887a674105a6cc9d6cebb35f4":
        return "Review request and validate the requestors role is appropriate for access.";

      // Conviva Collaboration
      case "f602368c87e674105a6cc9d6cebb35e6":
        return (
          "1. Review request \n" +
          "2. Assign Permissions \n" +
          "3. Communicate to requestor with instructions on how to access the specific resources."
        );

      // Conviva Software Request
      case "6f55fa80872a74105a6cc9d6cebb35b0":
        return "1. Review request \n" + "2. Install Software on device";

      // Conviva Virtual Visits
      case "e2f03a0c87e674105a6cc9d6cebb3540":
        return (
          "1. Please add user to the following AD group: \n" +
          "SG _conviva_andorvirtualmsteams_users \n" +
          "\n" +
          "\n" +
          '2. Send email to "[email protected] " and "[email protected]" with the the following directions: \n' +
          "Add user and provide: \n" +
          "First name, last name, e-mail, Role, Clinic and Clinic ID."
        );

      // Conviva Mobile Request
      //             case '4848047a1b4adc10684eea4cbc4bcbda':
      //                 return '1. Procure device from vendor. \n' +
      //                     '2. Contact user, provide information from vendor with Tracking Number.';

      default:
        return "Review the request and provide the requested access.";
    }
  },

  getAssignGroup: function (item) {
    switch (item) {
      // Conviva Payer Portal
      case "Wireless Keyboard/Mouse":
        return "";

      // Conviva Collaboration
      case "Laptops - Standard":
        return "";

      // Conviva Software Request
      case "Desktops (Minis)":
        return "";

      // Conviva Virtual Visits
      case "Monitors":
        return "";

      default:
        return "";
    }
  },

  ServerRetirement: function (sysIDs, number) {
    var grCMDB = new GlideRecord("cmdb_ci");
    grCMDB.addEncodedQuery("sys_idIN" + sysIDs);
    grCMDB.query();
    while (grCMDB.next()) {
      grCMDB.comments = "Server is retired as per " + number;
      grCMDB.update();
    }
  },
  // Waldo code here :)
  StandardChangeServerRetirement: function (arrOfSysIDs, changeNumber) {
    var queryStr = "sys_idIN" + CIstoRetire;
    var grCMDB = new GlideRecord("cmdb_ci");
    grCMDB.addEncodedQuery(queryStr);
    var isValidQuery = grCMDB.isEncodedQueryValid(queryStr);

    // checking if the array if CIs to retire is not empty and that we have a change number
    if (
      arrOfSysIDs instanceof Array &&
      arrOfSysIDs.length > 0 &&
      changeNumber
    ) {
      if (isValidQuery) {
        grCMDB.query();
        while (grCMDB.next()) {
          // retire the CI
          grCMDB.operational_status = 6;
          // leave a comment on the CI
          grCMDB.comments = "Server is retired as per " + changeNumber;
          grCMDB.update();
          return true;
        }
      } else {
        // gs.log("No valid query");
        gs.addErrorMessage(
          "The system could not select the services to be retired. Please try again, or contact your ServiceNow support admin."
        );
        return false;
      }
    }
  },

  type: "Conviva_WorkflowUtils",
});