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@wallace
Created May 10, 2014 02:03
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la_quinta_contact.txt
Good afternoon
My family and I had a very nice stay at La quinta in Savannah on Friday February 28th. When we checked out Saturday morning March 1st we left our kindle paperwhite in the room. We soon realized it (on that Saturday afternoon) and called the hotel to ask if it had been found. They said they would look and get back to us. We did not receive a phone call back, so I called again on Monday March 3rd. Once again they said they would look and get back to me. I received a phone call on Monday evening and the lady said that it had been found. She wrote down our address and said it would be mailed within a couple of days. We waited a week and a half and never received anything. I called again and asked to talk with the manager. He was very nice and accommodating. He said he would look into it. He called me and said that it had been sent to us. I told him it never arrived. After looking further into our address etc. he realized that it was a different kindle that a different couple left behind. He said he would still look into our particular kindle and call us to let us know if it was ever found. We have not heard back.
It is now April the 21st and we have not had any resolution. I would appreciate all assistance I can get on this.
Thanks so much,
Kristina Wallace
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