WooCommerce - Place Orders On Hold if billing and shipping information are different

functions.php

<?php

/* PLACE ORDERS ON HOLD WHEN BILLING & SHIPPING INFO DO NOT MATCH */
add_action( 'woocommerce_thankyou', 'woocommerce_billing_shipping_address_match', 10, 1);
function woocommerce_billing_shipping_address_match( $order_id ) {
    if ( ! $order_id ) {
        return;
    }
    // Get the order id
    $order = wc_get_order( $order_id );

    // Customer billing information details
    $billing_first_name = $order->get_billing_first_name();
    $billing_last_name = $order->get_billing_last_name();
    $billing_company = $order->get_billing_company();
    $billing_address_1 = $order->get_billing_address_1();
    $billing_address_2 = $order->get_billing_address_2();
    $billing_city = $order->get_billing_city();
    $billing_state = $order->get_billing_state();
    $billing_postcode = $order->get_billing_postcode();
    $billing_country = $order->get_billing_country();

    // Customer shipping information details (from account)
    $shipping_first_name = $order->get_shipping_first_name();
    $shipping_last_name  = $order->get_shipping_last_name();
    $shipping_company    = $order->get_shipping_company();
    $shipping_address_1  = $order->get_shipping_address_1();
    $shipping_address_2  = $order->get_shipping_address_2();
    $shipping_city       = $order->get_shipping_city();
    $shipping_state      = $order->get_shipping_state();
    $shipping_postcode   = $order->get_shipping_postcode();
    $shipping_country    = $order->get_shipping_country();

    // check if any the billing info does not match the shipping info and place on hold if not
    if($billing_first_name !== $shipping_first_name || $billing_last_name !== $shipping_last_name || $billing_address_1 !== $shipping_address_1 || $billing_address_2 !== $shipping_address_2 || $billing_city !== $shipping_city || $billing_state !== $shipping_state || $billing_postcode !== $shipping_postcode || $billing_country !== $shipping_country) {
            // Place the order on hold
            $order->update_status( 'on-hold' );
    }
}

I've been running a function on my wife's site that sends order straight to on-hold so she can customise the meta for the order before moving it onto processing. (She's an artist so it helps to assign the exact artwork to the order that the client will receive). Anyway, I ended up not using the woocommerce_thankyou hook because an order still goes to "processing" and then to "on-hold", so emails are sent out twice (once for processing and once for on-hold). I instead used the 'woocommerce_payment_complete_order_status' hook to intercept the changeover before emails are sent etc. I'm assuming that if you've already used the woocommerce_thankyou hook then a payment has already been made? I also made the on-hold orders show up with a badge so you can still see there was an order, just like when they go to processing. Let me know if you're keen and I'll put in into a gist. I need to get around to it anyway.

I've been running a function on my wife's site that sends order straight to on-hold so she can customise the meta for the order before moving it onto processing. (She's an artist so it
I've been running a function on my wife's site that sends order straight to on-hold so she can customise the meta for the order before moving it onto processing. (She's an artist so it helps to assign the exact artwork to the order that the client will receive). Anyway, I ended up not using the woocommerce_thankyou hook because an order still goes to "processing" and then to "on-hold", so emails are sent out twice (once for processing and once for on-hold). I instead used the 'woocommerce_payment_complete_order_status' hook to intercept the changeover before emails are sent etc. I'm assuming that if you've already used the woocommerce_thankyou hook then a payment has already been made? I also made the on-hold orders show up with a badge so you can still see there was an order, just like when they go to processing. Let me know if you're keen and I'll put in into a gist. I need to get around to it anyway.

Yes please! I only want the email to go out after someone manually changes the order status to processing, so I would love to see your solution. Thank you

Here you go: https://gist.github.com/charliesjc/b3bfa1e2c35bd3c21f426c05b1db8234.

So I would add this:
if ($order_status == 'processing') { $order_status = 'on-hold'; }
in your last if statement and then return the $order_status at the end of the function. The only real difference to your original code is the hook.

I haven't got a clue why my link says one thing and then links straight back to your original gist.

Here you go: https://gist.github.com/charliesjc/b3bfa1e2c35bd3c21f426c05b1db8234.

So I would add this:
if ($order_status == 'processing') { $order_status = 'on-hold'; }
in your last if statement and then return the $order_status at the end of the function. The only real difference to your original code is the hook.

Your link text and link don't match. This will work:

https://gist.github.com/charliesjc/b3bfa1e2c35bd3c21f426c05b1db8234

Here you go: https://gist.github.com/charliesjc/b3bfa1e2c35bd3c21f426c05b1db8234.
So I would add this:
if ($order_status == 'processing') { $order_status = 'on-hold'; }
in your last if statement and then return the $order_status at the end of the function. The only real difference to your original code is the hook.

Your link text and link don't match. This will work:

https://gist.github.com/charliesjc/b3bfa1e2c35bd3c21f426c05b1db8234

I know. I even said so in my previous comment. I haven't got a clue why it's doing that. The link that's in the message is exactly the same as the text, but it's ignoring it completely and linking back to this gist.