how do we make an ideal curve?
Definition of Badass/Expert
Given a representative task in the domain, a badass performs in a superior way, more reliably.
The feature/UI not frequently used cannot make experts
What does "better" performance mean for our context?
Create a definition of badass for your context
e.g.,)
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For your context:
- Given "a specific camera/lens and a specific exposure and composition setting", a badass "photographer produces more aesthetically pleasing and evocative photos", more reliably.
- Expert: photographer
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For your tool:
- Given "a specific requirement for exposure, focus, and color balance", a badass "user of this camera makes the correct adjustments in the optimal way", more reliably.
- Expert: user of this camera
Support and encouragement can be crucial to make people settle for being good
What did experts do differently from non-experts? How can we help non-experts to become experts?
Have three skill categories: Can't do (A), With effort (B), and Mastered (C)
Move skills
- from A to B
- from A to C
- from B to C
- from C to B
The biggest problem is having too many things on B. It can kill progress
If the task/skill is too complex, break it into finer-grained sub-tasks/sub-skills
The right ways to practice feel wrong. There's no escaping Deliberate Practice
Your brain learns things you don't
The non-pilots received less than 5 min. of actual instruction
Help the brain "discover" the deeper underlying patterns and Structure
Don't expose them to examples of bad. When you do, make people feel wrong/bad. Brain leans "bad" by leaning the underlying patterns of "good"