- Story of Jim and Store 334
- they have created their goals, and scored but the WIG was in trouble
Five stages of behaviour change
- Getting clear
- WIGs(what caused the issues? How do you solve?)
- lead measures, scoreboard, schedule WIG sessions weekly, and hold them
- Launch
- highly focused energy, trust 4DX, identify your models/potentials/resisters
- Adoption
- training potentials, answer to resisters, clear the path for them
- Optimization
- the team takes ownership of the process. Encourage team members!
- Habits
- habits of execution. Help individuals become high performers and moving the middle
How people deal with change
- Models - the most engaged
- Registers - the opposite
- Potentials - potentially top performers, but haven’t arrived yet
Personal Brainstorming
To get things done X% faster:
What to measure?
- What do I do everyday? Compiling Debugging Determine the issue Better error message Find the file to change Testing Writing Make it reusable Executing To not use Selenium? - Categorizing tests Coding Find the file to change Error handling
Top down or bottom up?
- Leader: provides what matters most.
- Members: have input defining WIG
WIG: Not how, but what
Invest your time for choosing lead measures
- What could we do that we've ever done before that might make all the difference to the WIG?
- What strengths oh this team can we use as leverage on the WIG?
- What weakness might keep us from achieving the WIG?
To make members motivated.
- Usage of tools someone in the team made
- Performance improvement
- Internal users feedback (UI)
Weekly WIG session
- Account: report on last week's commitments
- Review the scoreboard: Learn from successes and failures
- Plan: clear the path and make new commitments
The 4DX must be implemented...
- As a process, not an event
- With intact teams
- By the leader
The 4DX installation process
- Clarify the overall WIG
- Design the team WIGs and lead measures
- Leader certification. (Scoreboard design, WIG session skills, Launch meeting preparation)
- Team launch
- Execution with coaching
- Quarterly summits
"Do you think 4DX would work in my personal life?"