Business :: Startups :: Startup School :: Curriculum :: How to Talk to Users
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- Maintain a direct connection to their users throughout the lifespan of their company.
- Write code & talk to users.
- Talk about their life, not your idea. Do not use this as a time to sell the product.
- Talk specifics, not hypotheticals. Extract info about how they arrived at the problem.
- Listen, do not talk much.
- What's the hardest part about doing the thing you're trying to solve.