Troubleshooting Ideas for Mom's rMBP. Issue at hand: iPad Air > USB > iTunes "On & Off" Connectivity Issues to iTunes (entire MacBook Pro).

iPadAir-USB-repair.md

Troubleshooting Mom's iPad Air & iTunes Issue

😠 Current Issue 😡

When connecting any apple provided USB (all ports affected) from Mom's iPad Air to her MacBook Pro the following issue happens.

The MacBook Pro will connect & disconnect to the iPad Air every second. Example: First connection to MBP is successful and iTunes (or any other .app for that matter) recognizes it. +01 seconds into the connection it disconnects the +02 seconds it reconnects. This pattern will continune until the USB is disconnected from the MBP.

==Impt Note== This does not occur and there are no issues when connecting her other iOS devices (iPhone 6 & iPad mini).

ℹ️ iPad Air Details ℹ️

Capacity: 12GB | Available: 241MB| Version: 9.3.5 (13G36) | Model: MD785LL/A

❓ Troubleshooting Ideas ❓

Google search yeilded the following "fixes" for the Connectivity Issues: iPad Air > USB > rMBP & iTunes

• Verify & Repair Disk Permissions | This was successful and fixed the issue

• Try both USB Ports again

• Move the USB cable just a little bit

• Hold the USB cable connector up slightly at the rMBP end

• Try Reseting SMC | see the Reset the System Management Controller (SMC) on your Mac document on my iPad Air

• Last Option - Reseting NVRAM

  Hold Command + Option + P + R immediately after start up chime and continue to hold until your rMBP restarts & you hear the startup chime again (for the 2nd time).

  Just note that you may have to reconfigure settings for speaker volume, screen resolution, startup disk selection, and time zone information.