You might not have all the answers for how we can do better next time. You can use this doc to structure retrospective discussions with your team.
Overview:
- What broke?
- Why did it break? What was the root cause?
- Who does the breakage affect? How severe was it?
Detection:
- How was it detected?
- How can we detect this faster next time?
Mitigation
- How was it mitigated?
- How can we mitigate faster next time?
Prevention
- What can we do to prevent this from reoccuring?