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Home Inspection Business Operations Guide 2026 — Pricing, Licensing, Equipment, Report Standards, Growth Playbook

Home Inspection Business Operations

Run a profitable home inspection business with real numbers, compliance checklists, and growth playbooks.

What This Covers

Pricing & Revenue

Inspection Type Price Range Avg Duration Notes
Standard residential (<2,000 sqft) $300-$450 2-3 hrs Bread and butter
Standard residential (2,000-3,500 sqft) $400-$600 3-4 hrs Most common
Large/luxury (3,500+ sqft) $550-$900+ 4-6 hrs Higher liability
New construction (phase) $350-$500 2-3 hrs Builder pays, repeat work
New construction (final) $400-$550 3-4 hrs Before closing
11-month warranty $250-$400 2-3 hrs Builder warranty expiring
Pre-listing (seller) $300-$500 2-3 hrs Growing segment
Commercial (small) $800-$2,000 4-8 hrs Higher E&O needed
Radon testing $150-$200 add-on 48hr monitor ~40% attachment rate
Mold/air quality $200-$400 add-on Same visit ~20% attachment rate
Sewer scope $150-$300 add-on 30-45 min ~35% attachment rate
Termite/WDI $75-$150 add-on Same visit Required in some states
Pool/spa $150-$250 add-on 30-45 min Regional demand
Thermal imaging $100-$200 add-on Same visit Differentiator

Revenue math: 4 inspections/week × $475 avg × 50 weeks = $95,000. Add ancillary services at 35% attachment = $128,000. Scale to 2 inspectors = $250K+.

Licensing & Compliance by State

Requirement States Requiring Details
State license required 37 states + DC Check your state board
Pre-licensing education Most licensed states 60-200 hours depending on state
Continuing education Most licensed states 14-40 hours/year or biennial
E&O insurance required ~20 states $500K-$1M minimum typical
Standards of Practice ASHI, InterNACHI, or state-specific Must follow one
Report delivery timeline Varies 24-48 hours typical, some states mandate

Key associations:

  • ASHI (American Society of Home Inspectors) — gold standard, ~$400/yr
  • InterNACHI — largest, extensive free training, ~$49/mo
  • State boards — check your state licensing board requirements first

Insurance Requirements

Coverage Recommended Minimum Annual Cost
E&O (Errors & Omissions) $500,000 $1,500-$3,000
General liability $1,000,000 $800-$1,500
Commercial auto State minimum + umbrella $1,200-$2,400
Workers comp (with employees) State required $2,000-$4,000/inspector

E&O claims reality: Average claim = $10,000-$30,000. Most common: missed water intrusion, foundation issues, roof defects, electrical hazards. Pre-inspection agreement with liability cap ($fee paid) reduces exposure.

Equipment Essentials

Item Cost Priority
Inspection software (Spectora/HomeGauge) $100-$200/mo Must-have
Thermal imaging camera (FLIR C5 or better) $500-$3,000 High ROI differentiator
Moisture meter (pin + pinless) $150-$400 Essential
Gas leak detector $100-$300 Safety requirement
CO detector $50-$150 Safety requirement
Electrical tester (outlet/GFCI) $30-$80 Essential
Ladder (telescoping, 13ft+) $150-$300 Daily use
Radon monitor (continuous) $800-$1,500 Revenue add-on
Sewer camera $2,000-$5,000 Revenue add-on
Drone (Part 107 license needed) $800-$2,000 Roof access alternative

Startup total: $5,000-$15,000 depending on ancillary services.

Report Standards

Every report must include:

  1. Structural — foundation, framing, floors, walls, ceilings, roof structure
  2. Exterior — siding, trim, flashing, grading, drainage, driveways, walkways
  3. Roofing — covering, flashings, skylights, chimneys, drainage
  4. Plumbing — supply, distribution, fixtures, drains, water heater, fuel storage
  5. Electrical — service entrance, panels, branch circuits, GFCI/AFCI, smoke/CO detectors
  6. HVAC — heating, cooling, ductwork, venting, filters
  7. Interior — walls, ceilings, floors, stairs, railings, doors, windows
  8. Insulation & ventilation — attic, walls, crawlspace, vapor barriers
  9. Fireplaces — dampers, firebrick, clearances, gas connections
  10. Garage — door operation, fire separation, auto-reverse

Photo standard: Minimum 100-200 photos per inspection. Every defect photographed. Overview shots of each system.

Scheduling & Workflow

Phase Timing Action
Booking 1-5 days before Confirm address, access, utilities on, scope of work
Pre-inspection Morning of Drive route, check weather, charge equipment
On-site 2-4 hours Systematic walk: exterior → roof → attic → interior by floor → basement/crawl → garage
Client walkthrough Last 30-45 min Walk buyer through major findings in person
Report writing Same day or next morning Photos + narrative. Deliver within 24 hours
Follow-up 2-3 days after Check if client has questions. Ask for review

Growth Playbook

Stage Revenue Strategy
Solo startup $0-$80K 200+ real estate agent contacts, Google Business Profile, join local board
Solo optimized $80K-$130K Ancillary services, raise prices 10%, referral program
First hire $130K-$200K Train inspector, overflow scheduling, you do commercial
Small firm $200K-$400K 2-3 inspectors, office manager, branded vehicles
Regional $400K-$1M+ Multiple markets, franchise model, training academy

Agent relationships are everything. Top 20 agents in your market = 80% of your business. Attend closings. Send handwritten notes. Be fast, thorough, and easy to work with.

10 KPIs That Matter

  1. Inspections per week (target: 4-6 solo, 15-20 with team)
  2. Average fee per inspection (target: $475+)
  3. Ancillary attachment rate (target: 35%+)
  4. Agent referral rate (target: 60%+ of bookings)
  5. Online review score (target: 4.8+ on Google)
  6. Report delivery time (target: <24 hours)
  7. Callback/complaint rate (target: <2%)
  8. E&O claim frequency (target: <1 per 500 inspections)
  9. Booking-to-completion rate (target: >90%)
  10. Revenue per hour on-site (target: $150+)

Common Mistakes

  1. Underpricing to win volume — race to bottom kills margins
  2. Skipping pre-inspection agreements — one lawsuit ends your business
  3. Not photographing enough — your report is your legal defense
  4. Ignoring agent relationships — they control your pipeline
  5. No continuing education beyond minimum — miss code changes, lose credibility
  6. Operating without proper insurance — E&O is non-negotiable
  7. Same-day verbal opinions without written report — liability trap
  8. Not offering ancillary services — leaving 30-40% revenue on table

Built by AfrexAI — AI operations packs for service businesses.

Get the full AI Context Pack for your industry: https://afrexai-cto.github.io/context-packs/

Free AI Revenue Calculator: https://afrexai-cto.github.io/ai-revenue-calculator/

Agent Setup Wizard: https://afrexai-cto.github.io/agent-setup/

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