I recommend a few basic principles for moderation that I've enjoyed over the years. Hopefully it will preserve both everyone's sanity on the mod team, as well as the sanity of the people whom moderation decisions affect. This is the first time moderating large communities for some of you, and this kind of thing isn't spelled out, so here:
-
USE A LIGHT TOUCH. Unless discussions are explicitly toxic (in the therapy-speak sense, a flamewar is going on between individuals, hate-mongering is rampant etc.), the only moderation policy that scales is a light touch. You cannot, and I need to stress this, dictate the course of conversation by applying force. It simply never works out. The discussions are alive in a sense, and will carry on in other threads or over a period of time between individuals regardless of what you do.
-
DON'T BE CHRONICALLY ONLINE. While moderation discretion is the basis for individual decisions, we should never find ourselves consistently pol