inbound_controller_spec.rb

require 'spec_helper'

describe InboundController do
  describe "reply from support team" do
    context "upon creating successful reply " do      
      before do 
        @ticket = Ticket.create(sender: "[email protected]", subject: "my phone freezes all the time", body: "my phone freezes after hanging up", status: "new")
        post :create, { 
          headers: {
            'To'=> "ticket+#{@ticket.id}@laantern.com", 
            'Subject'=> "my phone freezes all the time", 
              'From'=> "[email protected]"
          },
          plain: "please try to look into the logs" 
        } 
      end

      it "returns 200" do
        expect(response.status).to eq(200)
      end

      it "creates a reply ticket" do
        reply = @ticket.replies.first
        expect(reply.body).to eq("please try to look into the logs")
        expect(reply.sender).to eq("[email protected]")
      end

      it "delivers email to customer and internal support team" do
        support_email,customer_email = ActionMailer::Base.deliveries.last(2)
        expect(support_email.to).to eq(["[email protected]", "[email protected]", "[email protected]"])
        expect(customer_email.to).to eq(["[email protected]"])
      end
    end  

    context "failing to create a reply" do  
      before do 
        @ticket = Ticket.create(sender: "[email protected]", subject: "my phone freezes all the time", body: "my phone freezes after hanging up", status: "new")
        post :create, { 
          headers: {
            'To'=> "ticket+#{@ticket.id}@laantern.com", 
            'Subject'=> "my phone freezes all the time", 
              'From'=> ""
          },
          plain: "please try to look into the logs" 
        } 
      end

      it "returns 422" do 
        expect(response.status).to eq(422)    
      end
    end
  end

  describe "reply from customer" do
    context "upon creating successful reply" do
      before do 
        @ticket = Ticket.create(sender: "[email protected]", subject: "my phone freezes all the time", body: "my phone freezes after hanging up", status: "new")
        post :create, { 
          headers: {
            'To'=> "[email protected]", 
            'Subject'=> "[#{@ticket.id}]my phone freezes all the time", 
            'From'=> "[email protected]"
          },
          plain: "Nothing in the logs. Need more details." 
        } 
      end
      it "returns 200" do
        expect(response.status).to eq(200)
      end

      it "creates a reply ticket" do
      end

      it "delivers email to customer and internal support team" do

      end
    end

    context "failing to create a reply" do
      before do 
        @ticket = Ticket.create(sender: "[email protected]", subject: "my phone freezes all the time", body: "my phone freezes after hanging up", status: "new")
      end

      let(:params) do
        {
          headers: {
            'To'=> "[email protected]", 
            'Subject'=> "[#{@ticket.id}]my phone freezes all the time", 
            'From'=> ""
          },
          plain: "please try to look into the logs" 
        }
      end

      it "returns 422" do
        post :create, params 
        expect(response.status).to eq(422)
      end

      it "should not send an email to the internal support team" do
        UserMailer.should_not_receive :new_reply_created
        post :create, params
      end
    end
  end

  describe "new ticket" do
    context "upon creating a successful new ticket" do
      it "returns 200" do

      end

      it "creates a new ticket" do

      end

      it "delivers email to internal support team" do

      end
    end

    context "failing to create a new ticket" do

    end

  end

  describe "reply to [email protected] is not from support team" do


  end

end