files
- http://ftp.otrs.org/pub/otrs/RPMS/rhel/7/otrs-4.0.7-01.noarch.rpm
- http://ftp.otrs.org/pub/otrs/itsm/bundle4/ITSM-4.0.7.opm
setenforce 0
firewall-cmd --set-default-zone=trusted
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