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ryanwoldatwork/a-workflow-orientation.md

Created June 4, 2024 16:54
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a-workflow-orientation.md

Business Process Models, because they are structured data, can answer business questions like:

  • Who are the Personas or Systems in a workflow?
  • What are all the Workflows for a Persona?
  • What are the steps in a Workflow?
  • What is the sequence of Events in a Workflow?
  • What are the Artifacts (documents/records) of a Workflow? 
  • Which workflows does a System support?

Traditional, visual-only journey maps and service blueprints are useful, but do not generate structured data as a byproduct of the modeling process.

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