Last active
April 24, 2025 09:03
Antiviruses False-Positives Report Emails
fortiguard: https://www.fortiguard.com/contactus
Arcabit: virus@arcabit.com
G-Data: https://submit.gdatasoftware.com/privacy?lang=en
QuickHeal: https://techsupport.quickheal.com/report-an-issue/false-positive
Certego: fp@certego.net (https://www.certego.net/en/contatti/ not found 404)
Fortinet new URL Disputal
https://www.fortiguard.com/faq/wfratingsubmit
Cluster25: https://get.duskrise.com/delisting
CYNET - Along with email there is a form https://www.cynet.com/services/#contact-cyops on their website
cyradar: https://cyradar.com/contact/
Google (File Scanner) - google-at-virustotal@google.com
Forcepoint ThreatSeeker (e-mail no longer active): https://support.forcepoint.com/s/site-lookup
safetoopen ---> https://safetoopen.com/unblock_websites
Eset ----> samples@eset.com
Phishtank.org ---> https://phishtank.org/contact.php
The reporting address shown above for Skyhigh (virus_research_gateway@avertlabs.com) seems non-functional.
(For weeks it reported "disk full"; now it bounces with new detail provided.).
Also non-functional: GatewayAnti-Malware-SupportEscalations@SkyhighSecurity.com
Is anyone aware of an alternative address or channel for false-positive reports for this vendor?
The reporting address shown above for Skyhigh (virus_research_gateway@avertlabs.com) seems non-functional. (For weeks it reported "disk full"; now it bounces with new detail provided.). Also non-functional: GatewayAnti-Malware-SupportEscalations@SkyhighSecurity.com
Is anyone aware of an alternative address or channel for false-positive reports for this vendor?
@mblumberg Try gatewayantimalwarefpsubmission@skyhighsecurity.com, looks like it's working
High regards,
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kaspersky: https://opentip.kaspersky.com/?tab=lookup