Skip to content

Instantly share code, notes, and snippets.

@thanashyam

thanashyam/sso_login_freshdesk.php

Last active November 22, 2022 23:26
Show Gist options
  • Save thanashyam/1662527 to your computer and use it in GitHub Desktop.
Save thanashyam/1662527 to your computer and use it in GitHub Desktop.
Download ZIP
SSO Login for Freshdesk support portal - PHP Sample Code (Updated)
Raw
sso_login_freshdesk.php
<?php
define('FRESHDESK_SHARED_SECRET','____Place your Single Sign On Shared Secret here_____');
define('FRESHDESK_BASE_URL','http://{{your-account}}.freshdesk.com/'); //With Trailing slashes
function getSSOUrl($strName, $strEmail) {
$timestamp = time();
$to_be_hashed = $strName . FRESHDESK_SHARED_SECRET . $strEmail . $timestamp;
$hash = hash_hmac('md5', $to_be_hashed, FRESHDESK_SHARED_SECRET);
return FRESHDESK_BASE_URL."login/sso/?name=".urlencode($strName)."&email=".urlencode($strEmail)."&timestamp=".$timestamp."&hash=".$hash;
}
header("Location: ".getSSOUrl("User's Name","[email protected]"));
// This is not deprecated by Freshdesk. Simple SSO is not supported
@AlLoud
Copy link

AlLoud commented Sep 4, 2018 •
edited
Loading

An easier to read code with the help of PHP's http_build_query:

http_build_query([
  'name' => $strName,
  'email' => $strEmail,
  'timestamp' => $timestamp,
  'hash' => hash_hmac('md5', $str_to_be_hashed, FRESHDESK_SHARED_SECRET),
], '', '&amp;');

The whole code is in this fork:
https://gist.github.com/AlLoud/cfdea1aac2d158f288deaa71ed186037

@alfonmga
Copy link

alfonmga commented Jan 7, 2019

How do you guys handle a user's email address change scenario?

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment