dpawluk’s gists

dpawluk / do_the_things_v1.js

Created December 6, 2016 20:41

Get PDF from URL, create Object URL, then download/open in a browser window

	(function() {

	return {

	events: {
	'app.activated':'init'
	},

	init: function() {
	var self = this;

dpawluk / dupe_fields.py

Last active October 19, 2016 21:12

copy value from 'old_field' to 'new_field' on all users, replace instances of 'old_field' and 'new_field' with the appropriate keys

	import json
	import requests
	import math


	config = {
	"subdomain": "", ## Your Zendesk subdomain
	"admin_user": "", ## An Administrator user's email
	"token": "" ## Your Zednesk API token
	}

dpawluk / iframe.html

Created October 17, 2016 20:21

Modified code provided by a customer to show some defects in the framework

	<html>

	<head>
	<link href="https://cdn.jsdelivr.net/bootstrap/3.3.6/css/bootstrap.min.css" rel="stylesheet">
	</head>

	<body>
	<select id="selectId">
	<option>111</option>
	<option>222</option>

dpawluk / update_comment_author_id.rb

Created October 3, 2016 16:09

updating a ticket with author_id on comment using ruby client

	ticket_to_update = client.ticket.find(:id => 4037) #Get the ticket we are updating
	author_user = client.users.search(query: "[email protected]").first #now get the user object for said author (wrapper expects user objects for author_id I think...
	ticket_to_update.comment = {value: "some comment", public: true, author_id: author_user.id } #update the comment, author_id, etc
	ticket.save! #save it

	#this worked for me

dpawluk / logging_changes_on_changes.js

Created August 29, 2016 18:39

Thanks Sam!

	(function() {
	return {


	events: {
	'app.activated': 'init',
	'ticket.requester.id.changed': 'onRequesterChanged'
	},

	init: function() {

dpawluk / filter_comments_ruby_api_client.rb

Last active August 26, 2016 15:51

comments.json resource with system/via and data not relevant to the example stripped. Shows how to filter this comments page using the ruby client and built-in ruby functions. The example comments follow this pattern: foo = private, bar = public

	# This script assumes you have instantiated a ZendeskAPI::Client and assigned it to 'client'

	ticket = client.tickets.find(:id => 4060)
	comments = ticket.comments.fetch

	# Iterate over comments and show comment value and value for the 'public' attribute (using example json public comments are 'bar' and private are 'foo')
	comments.each do \|c\|
	puts "the comment value is #{c.body}"
	puts "the comments 'public' attribute is #{c.public}"
	end;nil

dpawluk / update_org_cf_options.rb

Created August 16, 2016 17:06

Updating a dropdown for org custom fields with the ruby client

	test = client.organization_fields.find(:id => 132127)
	old_options = test.custom_field_options
	old_options << {"id"=>nil,"name"=>"newname2","value"=>"newvalue2"}
	test.custom_field_options = []
	test.changed?
	#returns true at this point
	test.custom_field_options = old_options
	test.save

dpawluk / breaking_pn_ex.md

Last active July 27, 2016 12:46

Further examples of how the change to validate phone numbers as E.164 compliant can will break

##Example: Creating a user when the phone number must be valid *See Documentation

SUCCESS:

URL:

POST /api/v2/users.json

dpawluk / article_template.html

Last active July 5, 2016 18:03

Code for creating a related articles widget using that uses labels to relate articles instead of whatever algorithm is used by default


	<aside class="article-sidebar side-column">
	{{recent_articles}}

	<!-- BEGIN CUSTOM SECTION FOR ARTICLES RELATED BY LABEL -->
	<section class="articles-related" id="label_related">
	<h3>Related articles</h3>
	<img id="label_rel_spinner" src="//p5.zdassets.com/hc/theme_assets/413487/200013043/loading.gif"/> <!-- You get this URL after uploading the loading.gif to assets -->
	<!-- source image uploaded to imgur here - http://i.imgur.com/JPrUDDz.gifv -->
	</section>

dpawluk / upload_article_attachment.py

Last active June 17, 2016 19:14

Upload a file to help center article using Python Requests

	import requests
	import json

	SUBDOMAIN = 'SUBDOMAIN'

	s = requests.Session()
	s.auth = ('email@domain/token','VERYSECRETAPITOKEN')


	def upload_attachment(article_id, path):

Daniel Pawluk dpawluk

SUCCESS: